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- Tasks: Support individuals in securing stable accommodation and rebuilding their lives.
- Company: Join a dedicated team transforming lives and creating safer communities.
- Benefits: 25 days annual leave, private medical insurance, and community volunteering opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassion, resilience, and strong relationship-building skills are essential.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 23000 - 35000 £ per year.
Salary: £28,995.75 pa + Benefits
Location: HMP Bullingdon with support across the wider region.
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it's possible. That's where you come in. We're looking for an Accommodation Advisor to join the team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You will be based from the prison with some cover across probation offices and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You'll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don't provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role. You'll travel between sites, meeting people where they are, so no day will be the same and the ability to travel is essential.
What You'll Be Doing:
- Collaborating with key partners: You'll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
- Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI's: You'll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We're Looking For:
- Relationship Building: You're able to connect with people at all levels, engaging with key stakeholders within prisons and probation. You will build relationships with service users in a way that's genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation. Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you'll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we've spent time listening to our employees to build our benefits package:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that's help with the application, interview format, or anything else - we're here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us to discuss how we can support you.
If you think you have what it takes, don't delay and apply today - If we receive enough applications, this role may close early.
Accommodation Advisor employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your skills align with their goals, especially around supporting individuals in need.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use real-life examples from your experience to demonstrate your compassion and resilience—qualities that are key for an Accommodation Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Accommodation Advisor
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine compassion shine through. We want to see how you connect with individuals and understand their challenges. Share any relevant experiences that highlight your ability to support others on their journey.
Be Organised: As an Accommodation Advisor, organisation is key! Make sure your application reflects your ability to manage multiple tasks and keep thorough records. Use examples from your past roles to demonstrate your time management skills and attention to detail.
Highlight Relationship Building Skills: We’re looking for someone who can build trust and rapport with service users and stakeholders. In your application, mention any experiences where you successfully engaged with diverse groups or collaborated with partners to achieve a common goal.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Ingeus
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Advisor inside and out. Familiarise yourself with the challenges faced by individuals rebuilding their lives after prison, and think about how your skills can help them secure stable accommodation.
✨Show Your Compassion
This role requires a genuine connection with people. During the interview, share examples of how you've built relationships in the past, especially in challenging situations. Highlight your ability to be non-judgmental and supportive, as this is key to success in the role.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and caseloads effectively. Bring up specific tools or methods you use for time management and prioritisation, as these will be crucial in meeting performance targets and deadlines.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of partnerships they have with local authorities, or how they measure success in the role. This shows your interest and helps you gauge if the company is the right fit for you.
