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- Tasks: Support individuals in finding suitable accommodation and rebuilding their lives.
- Company: A compassionate organisation dedicated to helping those reintegrate into society.
- Benefits: Flexible hours, competitive salary, and the chance to make a real difference.
- Why this job: Be a vital part of someone's journey to a fresh start and positive change.
- Qualifications: Empathy, communication skills, and a passion for helping others.
- Other info: Join a supportive team focused on social impact and personal growth.
The predicted salary is between 26000 - 30000 £ per year.
Accommodation Advisor
Salary: £28,995.75
Hours are flexible to suit however must be the same days/times each week.
Location: Milton Keynes with monthly cover in Aylesbury and High Wycombe
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it\’s possible. That\’s where you come in.
We\’re looking for an Accommodation Advisor to join the team- someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn\’t just about offering advice; it\’s about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You will be based from the probation offices and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You\’ll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don\’t provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.
What You\’ll Be Doing:
- Collaborating with key partners: You\’ll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
- Caseload management: You\’ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI\’s: You\’ll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We\’re Looking For:
- Relationship Building: You\’re able to connect with people at all levels, engaging with key stakeholders within prisons and probation. You will build relationships with service users in a way that\’s genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
This role will require flexibility to travel to Bullingdon and Southampton, so we need flexibility and the means to travel.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation
What We Offer:
At Ingeus, we listen to our employees and have developed a benefits package that supports both your personal and professional well-being:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Exclusive discounts via Perks at Work.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 Vetting and enhanced DBS check. As we wait for the necessary background checks to be completed, you\’ll have plenty of opportunities to shadow your colleagues and ask questions
At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
About Ingeus:
At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at for further details.
We may close the role early if we receive sufficient application so don\’t delay
Accommodation Advisor employer: Ingeus
Contact Detail:
Ingeus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Accommodation Advisor role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to accommodation support. We can even role-play with friends to boost our confidence and nail that interview!
✨Tip Number 3
Showcase your passion for helping others. When we talk about our experiences, let’s highlight how we’ve made a difference in people's lives. This will resonate well with employers looking for an Accommodation Advisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate individuals ready to make a change.
We think you need these skills to ace Accommodation Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Advisor. We want to see how you can make a difference in supporting individuals rebuilding their lives.
Show Your Passion: Let us know why you're passionate about helping others, especially those facing challenges after prison. A genuine connection to the cause can really set your application apart from the rest.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the right fit for the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ingeus
✨Understand the Role
Make sure you thoroughly read the job description for the Accommodation Advisor position. Familiarise yourself with the responsibilities and the impact this role has on helping individuals rebuild their lives after prison. This will help you articulate how your skills align with their mission.
✨Show Empathy and Understanding
In this role, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and support for individuals facing challenges. This will show that you not only have the skills but also the heart to make a difference.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the support systems in place for clients or how success is measured in this role. Asking thoughtful questions shows your genuine interest in the position and the organisation.
✨Practice Your Responses
Anticipate common interview questions related to the role and practice your responses. Focus on how you can contribute to the team and the positive outcomes you hope to achieve. Practising will help you feel more confident and articulate during the actual interview.
