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- Tasks: Support individuals in custody on their journey to rehabilitation and personal growth.
- Company: Join a dedicated team at Ingeus, transforming lives and building safer communities.
- Benefits: 25 days annual leave, private medical insurance, and 24/7 EAP support.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Strong communication skills, resilience, and IT proficiency required.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 22783 - 27783 £ per year.
Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it's possible. We're looking for a dedicated Case Worker to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and pro-actively supporting someone on their journey.
About the Role:
In this role, you'll work within the prison, providing one-to-one support to a caseload of participants as they prepare for release or parole. As a key member of a dedicated team, you'll help individuals overcome barriers, build confidence, and take meaningful steps toward rehabilitation. This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing - for them and for you.
What You'll Be Doing:
- Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth.
- 121 Support: You will be setting and reviewing goals while ensuring accurate and timely recording.
- Action Planning: You will formulate a detailed action plan identifying specific needs and barriers and identifying the support they need to support their transition.
- Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Quality Recording: Keep thorough, up-to-date records of all your work on our IT system, ensuring nothing falls through the cracks and progress is properly tracked.
What We are Looking For:
- Communication Skills: You'll have the ability to engage, motivate, persuade, and listen - building strong connections with those you support.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions.
- IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
- Resilience: This role can be challenging, and results may take time, but you are the kind of person who stays committed and sees things through.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you'll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
At Ingeus, we've spent time listening to our employees to build our benefits package; 25 days of annual leave plus bank holidays, with the option to trade for additional leave. EAP Support programme available 24/7, including 6 free counselling sessions. Private medical insurance and life assurance. Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you. Eyecare vouchers to help with glasses or eye care. Online Shopping discounts. Cycle to Work scheme and travel season ticket loan. Long service awards to celebrate your commitment. Salary Finance offering financial education and advice. The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments - whether that's help with the application, interview format, or anything else - we're here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you.
Please don't hesitate to contact us to discuss how we can support you. If you think you have what it takes, don't delay and apply today - If we receive enough applications, this role may close early.
In Custody Case Worker in Wolverhampton employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Custody Case Worker in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to case work. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for rehabilitation during interviews. Share personal stories or experiences that highlight your commitment to helping others rebuild their lives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace In Custody Case Worker in Wolverhampton
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your passion for helping others and your unique perspective on rehabilitation. Don’t be afraid to share your experiences or motivations!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an In-Custody Case Worker. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Emphasise your communication, organisational, and resilience skills in your application. Give examples of how you've used these skills in past roles or situations, especially in challenging environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Ingeus UK
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an In-Custody Case Worker. Familiarise yourself with the key aspects like relationship building, action planning, and caseload management. This will help you articulate how your skills align with the role.
✨Showcase Your Compassion
This role requires a unique blend of compassion and resilience. Be prepared to share examples from your past experiences where you've demonstrated these qualities, especially in challenging situations. Highlight how you’ve supported individuals in need and helped them overcome barriers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex needs. Think about specific instances where you’ve had to manage multiple priorities or navigate difficult conversations, and be ready to discuss your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your genuine interest in the role and the organisation. Consider asking about the team dynamics, the support available for case workers, or how success is measured in this position.
