Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals in managing their finances and overcoming financial barriers.
- Company: Join a mission-driven organisation transforming lives and building stronger communities.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and flexible working options.
- Why this job: Make a real difference by helping vulnerable people regain control of their finances.
- Qualifications: Compassionate, organised, and able to build genuine relationships with diverse individuals.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 18000 - 26000 £ per year.
Salary: £22,226.40 for 30 hours
Hours: Part Time 30 hours per week (to be discussed at interview)
Location: Covering Bournemouth and Poole – Due to the areas covered you must be able to travel for this role.
Rebuilding your life whilst on probation is one of the toughest challenges a person can face. Financial difficulties can often create additional barriers to moving forward. But with the right support, it’s possible. We’re looking for a Finance Benefit and Debt Advisor — someone with a rare mix of practicality, compassion, organisation and flexibility. We understand that rehabilitation isn’t just about offering advice; it’s about pro‑actively supporting someone to break down their financial barriers enabling them to move forward.
This is a demanding role; you will be working in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps forward, it’s a great feeling.
About the Role:
Primarily based out of the probation offices, you’ll provide information, advice and support to individuals helping them regain control over their finances. This is a busy role, you’ll support multiple individuals at once, ensuring each person gets the focused support they need, while keeping meticulous records of every interaction to measure progress and ensure effective interventions. You will be chasing responses from stakeholders, following up benefit applications and keeping across all aspects of money management for each person. It can be a juggling act but for those you are working with, this support is invaluable.
What You’ll Be Doing:
- Advice and Support: Covering budgeting, arranging payment plans, accessing and applying for benefits, support with opening bank accounts and supporting them to gain an understanding of their finances.
- Working with external agencies: Such as local councils and charities, housing providers, utility providers and probation to provide practical support and guidance.
- Administration: You will keep meticulous records of every interaction ensuring effective interventions at each appointment.
- Group & 121 Delivery: Delivering support in various settings, either through tailored support sessions or utilising set interventions and learning materials. Deliver workshops on financial literacy and money management alongside 121 interventions.
What We’re Looking For:
- Relationship Building: You’re able to connect with people at all levels, engaging with key stakeholders within Probation and building relationships with Service Users in a way that’s genuine and promotes trust.
- Compassionate, non‑judgemental approach: You will be supporting vulnerable people who may have complex needs, mental health challenges, or addiction.
- Organisation and time management: You can handle a busy caseload and stay on top of detailed records by effectively planning and managing your own diary.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions.
- Flexibility: You’ll need to be comfortable with change and be able to think on your feet.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
Benefits:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.
If you think you have what it takes, don’t delay and apply today — if we receive enough applications, this role may close early.
Finance Benefit and Debt Advisor in Poole employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Benefit and Debt Advisor in Poole
✨Tip Number 1
Get to know the company and its mission. When you’re in that interview, show us you understand what we do and why it matters. It’s all about connecting with our values and demonstrating how you can contribute to transforming lives.
✨Tip Number 2
Practice your relationship-building skills! We want to see how you engage with people, especially those who might be a bit hesitant. Role-play scenarios with friends or family to get comfortable with different approaches.
✨Tip Number 3
Be ready to share your experiences. Whether it’s personal or professional, we love hearing about how you’ve navigated challenges. This role is all about compassion and understanding, so let that shine through!
✨Tip Number 4
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role and the people we support. It’s a two-way street, and we want to make sure it’s the right fit for both of us.
We think you need these skills to ace Finance Benefit and Debt Advisor in Poole
Some tips for your application 🫡
Show Your Compassion: When writing your application, make sure to highlight your compassionate approach. We want to see how you connect with people and support those facing financial difficulties. Share any relevant experiences that showcase your ability to build trust and rapport.
Be Organised: This role involves juggling multiple cases, so demonstrate your organisational skills in your application. Mention any tools or methods you use to keep track of tasks and records. We love a candidate who can manage their time effectively!
Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the listing to show that you understand what we’re looking for. This helps us see how you fit into our mission of transforming lives and creating safer communities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Don’t wait too long—apply today!
How to prepare for a job interview at Ingeus UK
✨Know Your Stuff
Make sure you understand the role of a Finance Benefit and Debt Advisor inside out. Familiarise yourself with budgeting, benefits applications, and the types of support you’ll be providing. This will help you answer questions confidently and show that you're genuinely interested in helping others.
✨Show Your Compassion
This role requires a compassionate and non-judgemental approach. Be prepared to share examples from your past experiences where you've supported vulnerable individuals. Highlight your ability to build trust and rapport, as this is crucial for engaging with service users.
✨Demonstrate Organisation Skills
Since you'll be managing multiple cases, it’s essential to showcase your organisational skills. Bring examples of how you’ve successfully managed a busy workload in the past. Discuss any tools or methods you use to keep track of records and appointments.
✨Be Ready for Scenarios
Expect scenario-based questions during the interview. Think about how you would handle challenging situations, such as a reluctant service user or a safeguarding concern. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
