Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals in their journey to reintegrate into society after prison.
- Company: Join a dedicated team transforming lives and building safer communities.
- Benefits: Generous leave, private medical insurance, and volunteering opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassion, resilience, and strong organisational skills are essential.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 22783 - 27783 £ per year.
Salary: £27,783 per annum + benefits
Locations: Newcastle
Contract: Full time 12 months Fixed Term
This role covers prisons and community sites across the region so ability to travel is a key requirement of the role.
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it’s possible. That’s where you come in.
We’re looking for a Through the Gate Coordinator— someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn’t just about offering advice; it’s about rolling up your sleeves and pro-actively supporting someone on their journey.
This is a demanding role; you’ll be working in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps toward transforming their life, it’s a great feeling.
What You’ll Be Doing
- Community-based support: You will guide individuals as per their action plan, helping them reintegrate through practical activities, from housing and employment to mental health and social connections.
- Collaboration: Your intervention may be part of a wider support package so collaborating with internal and external colleagues is a key part of the role.
- Caseload management: You’ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Quality Recording: Keep thorough, up-to-date records of all your work on our IT systems, ensuring nothing falls through the cracks and progress is properly tracked.
What We’re Looking For
- Relationship Building: You’re able to connect with people at all levels, engaging with key stakeholders within Probation and building relationships with Service Users in a way that’s genuine, promotes a sense of trust and is non-judgmental, with particular attention to confidentiality and maintenance of boundaries.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.
- Organisation: You can handle a busy caseload and stay on top of detailed records.
- Resilience: This role can be challenging, and results may take time, but you are the kind of person who stays committed and sees things through.
- Flexibility: You’ll need to be comfortable with change, as referral flows change frequently.
Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.
Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
Benefits
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.
Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.
If you think you have what it takes, don’t delay and apply today — If we receive enough applications, this role may close early.
Through the Gate Coordinator in Newcastle upon Tyne employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Through the Gate Coordinator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experiences align with the job description and be ready to share those stories.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you're excited about helping others reintegrate and how you can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Through the Gate Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals on their rehabilitation journey shine through. We want to see that you genuinely care about making a difference in people's lives.
Be Specific: Use specific examples from your past experiences to demonstrate your skills in relationship building and resilience. We love seeing how you've tackled challenges and supported others in similar situations.
Keep It Organised: Make sure your application is well-structured and easy to read. We appreciate clarity and organisation, so use headings and bullet points where necessary to highlight your key skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Ingeus UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Through the Gate Coordinator inside and out. Familiarise yourself with the challenges faced by individuals reintegrating into society and think about how your skills can help them. This will show your genuine interest and commitment to the role.
✨Showcase Your Compassion
This role requires a unique blend of compassion and resilience. Be prepared to share examples from your past experiences where you've supported someone through a tough time. Highlight your ability to build trust and maintain confidentiality, as these are crucial in this line of work.
✨Demonstrate Your Organisation Skills
Since you'll be managing multiple cases, it's essential to convey your organisational abilities. Bring up specific strategies or tools you use to keep track of your workload and ensure that nothing falls through the cracks. This will reassure the interviewers that you can handle the demands of the job.
✨Be Ready for Real Talk
Expect questions about how you would handle challenging situations or complex needs. Think about scenarios where you had to adapt quickly or deal with unexpected changes. Showing your flexibility and resilience in these discussions will highlight your suitability for the role.
