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- Tasks: Support individuals in securing stable accommodation and rebuilding their lives after prison.
- Company: Ingeus, dedicated to transforming lives and creating safer communities.
- Benefits: 25 days annual leave, private medical insurance, and community volunteering days.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Compassion, resilience, and strong relationship-building skills are essential.
- Other info: Flexible travel required; welcoming applications from diverse backgrounds.
The predicted salary is between 23000 - 35000 £ per year.
Salary: £28,995.75
Location: Milton Keynes with monthly cover in Aylesbury and High Wycombe
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it’s possible. That’s where you come in. We’re looking for an Accommodation Advisor to join the team— someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn’t just about offering advice; it’s about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
What You’ll Be Doing
- You will be based from the probation offices and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You’ll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice.
- Collaborating with key partners: You’ll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
- Caseload management: You’ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI’s: You’ll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We’re Looking For
- Relationship Building: You’re able to connect with people at all levels, engaging with key stakeholders within prisons and probation. You will build relationships with service users in a way that’s genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
- This role will require flexibility to travel to Bullingdon and Southampton, so we need flexibility and the means to travel.
- We particularly welcome applications from those with experience in housing and an awareness of housing legislation.
What We Offer
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Exclusive discounts via Perks at Work.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 Vetting and enhanced DBS check. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues and ask questions.
At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
About Ingeus
At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at jkumar@ingeus.co.uk for further details.
We may close the role early if we receive sufficient applications so don’t delay.
Accommodation Advisor in Milton Keynes employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work with probation services. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show your passion during interviews! When discussing your experience, highlight how your compassion and resilience can make a difference in someone’s life. We want to see that you genuinely care about helping others.
✨Tip Number 3
Prepare for situational questions! Think of examples where you've successfully managed multiple tasks or built relationships with stakeholders. This will show us you can handle the demands of the role.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Accommodation Advisor in Milton Keynes
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine compassion shine through. We want to see how you connect with individuals and understand their challenges, so share any relevant experiences that highlight your empathy and support.
Be Organised: As an Accommodation Advisor, organisation is key! Make sure your application reflects your ability to manage multiple tasks and keep thorough records. Use clear examples of how you've successfully juggled responsibilities in the past.
Highlight Your Relationship-Building Skills: We’re all about building trust and connections. In your application, emphasise your experience in engaging with diverse stakeholders and how you’ve fostered positive relationships in previous roles. This will show us you’re the right fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about our mission and values before you hit send.
How to prepare for a job interview at Ingeus UK
✨Understand the Role
Before your interview, take the time to thoroughly understand what an Accommodation Advisor does. Familiarise yourself with the responsibilities outlined in the job description, especially around supporting individuals with housing needs and managing a caseload. This will help you articulate how your skills align with the role.
✨Showcase Your Compassion
This role requires a unique blend of compassion and resilience. Be prepared to share examples from your past experiences where you've demonstrated empathy and support for others, particularly in challenging situations. Highlighting your ability to build genuine relationships will resonate well with the interviewers.
✨Demonstrate Organisational Skills
As an Accommodation Advisor, you'll need to manage multiple cases simultaneously. During the interview, discuss your time management strategies and how you prioritise tasks. Consider sharing specific tools or methods you use to keep track of your work and ensure that you meet deadlines.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of partnerships they have with local authorities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
