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- Tasks: Design and assure engaging learning materials for employability programmes.
- Company: Dynamic organisation focused on impactful training and development.
- Benefits: Generous leave, private medical insurance, and community volunteering days.
- Why this job: Make a real difference in participants' lives through quality learning experiences.
- Qualifications: Experience in designing inclusive content and evaluating training effectiveness.
- Other info: Inclusive recruitment process with support available for all applicants.
The predicted salary is between 28000 - 42000 ÂŁ per year.
The Learning Content and Quality Officer is an instrumental role in both the design and assurance of participant learning materials across our employability programmes. In the role, you will assure the quality of existing resources developed by others and ensure that they meet our organisation’s standards and are tailored, engaging and impactful to our participant and employer needs. In this position, you will also be responsible for monitoring the consistency and effectiveness of training delivered by trainers and ensuring that feedback and coaching is provided as needed.
What you’ll be doing as a Learning Content and Quality Officer:
- Designing engaging, accessible and inclusive learning content tailored to diverse participant needs.
- Ensuring all participant training materials are quality assured and accurately tracked with version control.
- Monitoring and evaluating the quality of training delivery across programmes to ensure consistency and effectiveness, as well as providing coaching and feedback to trainers to improve delivery standards and to support development.
- Integrate training content into advisor follow‑up appointments, providing guidance and resources to help advisor monitor and reinforce skill application.
- Work with EST to identify employer requirements and co‑design bespoke training pathways.
- Collaborate with L&D and Business Managers to share best practices and to understand local office needs and tailor learning accordingly.
You will require:
- Ability to design engaging, accessible and inclusive learning content using a variety of digital and face‑to‑face formats.
- Proven experience in monitoring and evaluating training delivery, ensuring consistency and effectiveness.
- Familiarity with quality management systems and version control for learning materials.
- Flexibility and the ability to manage multiple learning projects, meet deadlines and adapt to changing priorities.
- Strong critical thinking and problem‑solving skills, especially in quality assurance and learning delivery contexts.
Our benefits package includes:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Online Shopping discounts.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.
Equality Act 2010 and Positive Action: Under the Equality Act 2010, employers can take positive action to help disadvantaged or underrepresented groups—such as people over 50, disabled individuals, or ethnic minorities—provided:
- The action is proportionate.
- It aims to overcome disadvantage, meet different needs, or encourage participation.
- It does not amount to positive discrimination, such as automatically selecting someone solely based on a protected characteristic.
Therefore we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview. If this is of interest please email careers@ingeus.co.uk. Please note, the advert may end early if we receive sufficient applications.
Learning Content and Quality Officer employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning Content and Quality Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Learning Content and Quality Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in designing engaging learning content. We want to see how your skills align with our mission of creating impactful training materials!
Showcase Your Quality Assurance Skills: Since quality assurance is key for this role, don’t forget to mention any relevant experience you have in monitoring and evaluating training delivery. We love seeing examples of how you've ensured consistency and effectiveness in past projects.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Learning Content and Quality Officer position. Don’t miss out!
How to prepare for a job interview at Ingeus UK
✨Know Your Learning Content
Before the interview, dive deep into the types of learning materials the company uses. Familiarise yourself with their approach to designing engaging and inclusive content. This will not only show your interest but also allow you to discuss how your skills align with their needs.
✨Showcase Your Quality Assurance Skills
Be prepared to discuss your experience with quality management systems and version control. Bring examples of how you've monitored and evaluated training delivery in the past, and be ready to explain how you ensured consistency and effectiveness in those scenarios.
✨Demonstrate Flexibility and Adaptability
The role requires managing multiple projects and adapting to changing priorities. Share specific instances where you've successfully juggled various tasks or adapted your approach based on feedback. This will highlight your ability to thrive in a dynamic environment.
✨Engage with Their Values
StudySmarter values inclusivity and support. During your interview, express your understanding of these values and how they resonate with your own experiences. Discuss any relevant initiatives you've been part of that promote diversity and inclusion in learning environments.
