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- Tasks: Lead and inspire teams to deliver top-notch employment support services.
- Company: Ingeus drives social change through innovative employment solutions.
- Benefits: Enjoy 25 days leave, private medical insurance, and a cycle to work scheme.
- Why this job: Join a purpose-driven team making a real impact in communities.
- Qualifications: Strong leadership skills and multisite experience required.
- Other info: We value neurodiversity and offer a supportive application process.
The predicted salary is between 43200 - 72000 £ per year.
Head of Delivery
Location: Covering our operational sites across London
Salary: Competitive
Ingeus are currently looking for a Head of Delivery to provide strategic and operational leadership to drive performance within our operations teams.
In the role of Head of Delivery you will motivate and inspire Ingeus teams to deliver high performing, profitable and personalised employment support services to help participants realise their potential.
You will also focus on leading, people management and driving performance in the region, as well as ensuring strategic development of the programme which includes business planning, internal policies, cross divisional working and external relations with key stakeholders.
What you’ll be doing as the Head of Delivery:
- Leading, developing and maintaining high quality teams and support staff that are capable of ensuring best practice delivery of contracted services.
- Meeting and exceeding commissioner performance targets and deliverables for the contracts and reporting on performance trends and issues to service delivery staff and senior management.
- Coaching and supporting managers, developing their knowledge, skills and behaviours.
- Ensuring that the financial targets are met and exceeded through financial tracking and the monitoring of the Regional contract income.
- Using financial analytics to drive performance.
- Managing and developing relationships with key internal and external partners, including identifying new business opportunities as appropriate.
To be the Head of Delivery you will have;
- Strong leadership and organisational skills, with an ability to motivate large teams.
- Multisite experience with a proven track record of success.
- The ability to analyse MI in order to create operational actions to bring the business forward.
- Great people development/management skills.
- Evidence of demonstrable strategic actions to address underperformance on a silo or a regional basis.
As Ingeus, we’ve spent time listening to our employees to build our benefits package;
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra.
- EAP Support programme available 24/7 with access to 6 x counselling sessions.
- Private Medical Insurance.
- Eyecare vouchers with help to purchase new glasses.
- Life assurance.
- Online discount shopping via Perks at Work.
- Cycle to Work scheme.
- Season ticket loan.
- Up to two days each year dedicated to Community Giving (Volunteering).
- Access to Salary Finance; financial education and advice.
- The opportunity to buy extra perks such as critical Illness Cover and dental insurance.
- Long Service Awards.
Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.
We’re purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts. To assist with this, we offer a full breakdown of our application, screening and interview process. Please get in touch via email at Please note, the advert may end early if we receive sufficient applications.
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Head of Delivery employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery
✨Tip Number 1
Familiarize yourself with Ingeus' mission and values. Understanding our commitment to social change and community support will help you align your leadership style with our organizational culture, making you a more attractive candidate.
✨Tip Number 2
Highlight your multisite management experience in your discussions. Be prepared to share specific examples of how you've successfully led teams across different locations, as this is crucial for the Head of Delivery role.
✨Tip Number 3
Demonstrate your ability to analyze performance metrics. Be ready to discuss how you've used data analytics in previous roles to drive operational improvements and meet financial targets.
✨Tip Number 4
Prepare to talk about your people development strategies. Share examples of how you've coached and supported managers to enhance their skills and improve team performance, as this is a key aspect of the position.
We think you need these skills to ace Head of Delivery
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Delivery position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: In your CV and cover letter, emphasize your leadership and organizational skills. Provide specific examples of how you have motivated teams and driven performance in previous roles, especially in multisite environments.
Demonstrate Strategic Thinking: Showcase your ability to analyze management information (MI) and create operational actions. Include examples of strategic actions you've taken to address underperformance and how they positively impacted your previous organizations.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Ingeus. Mention your commitment to social change and how your experience aligns with their purpose-led approach to improving opportunities for individuals and communities.
How to prepare for a job interview at Ingeus UK
✨Showcase Your Leadership Skills
As a Head of Delivery, strong leadership is crucial. Be prepared to share specific examples of how you've motivated and inspired teams in the past. Highlight your multisite experience and any successful strategies you've implemented to drive performance.
✨Demonstrate Financial Acumen
Since the role involves meeting financial targets, come ready to discuss your experience with financial tracking and analytics. Provide examples of how you've used data to inform operational actions and improve performance.
✨Emphasize People Development
Ingeus values great people management skills. Be sure to talk about your approach to coaching and supporting managers, as well as any initiatives you've led to develop team members' skills and behaviors.
✨Prepare for Strategic Discussions
The interview may include discussions on strategic development and addressing underperformance. Prepare to discuss specific strategic actions you've taken in previous roles and how they positively impacted the organization.
