Finance Benefit and Debt Advisor IOW
Finance Benefit and Debt Advisor IOW

Finance Benefit and Debt Advisor IOW

Full-Time 13000 - 14000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals in overcoming financial barriers and regain control of their finances.
  • Company: Join a mission-driven organisation transforming lives and building stronger communities.
  • Benefits: Enjoy 25 days leave, private medical insurance, and flexible volunteering opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Compassionate, organised, and able to connect with diverse individuals.
  • Other info: Inclusive recruitment process with support available for all applicants.

The predicted salary is between 13000 - 14000 £ per year.

Salary: £13,706 for 18.5 hours

Hours: Part Time Permanent

Location: Isle of Wight

Rebuilding your life whilst on probation is one of the toughest challenges a person can face. Financial difficulties can often create additional barriers to moving forward. But with the right support, it’s possible. We’re looking for a Finance Benefit and Debt Advisor — someone with a rare mix of practicality, compassion, organisation and flexibility. We understand that rehabilitation isn’t just about offering advice; it’s about pro-actively supporting someone to break down their financial barriers enabling them to move forward.

This is a demanding role; you will be working in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps forward, it’s a great feeling.

About the Role

Primarily based out of the probation offices, you’ll provide information, advice and support to individuals helping them regain control over their finances. This is a busy role, you’ll support multiple individuals at once, ensuring each person gets the focused support they need, while keeping meticulous records of every interaction to measure progress and ensure effective interventions. You will be chasing responses from stakeholders, following up benefit applications and keeping across all aspects of money management for each person. It can be a juggling act but for those you are working with, this support is invaluable.

What You’ll Be Doing

  • Advice and Support: Covering budgeting, arranging payment plans, accessing and applying for benefits, support with opening bank accounts and supporting them to gain an understanding of their finances.
  • Working with external agencies: Such as local councils and charities, housing providers, utility providers and probation to provide practical support and guidance.
  • Administration: You will keep meticulous records of every interaction ensuring effective interventions at each appointment.
  • Group & 121 Delivery: Delivering support in various settings, either through tailored support sessions or utilising set interventions and learning materials. Deliver workshops on financial literacy and money management alongside 121 interventions.

What We’re Looking For

  • Relationship Building: You’re able to connect with people at all levels, engaging with key stakeholders within Probation and building relationships with Service Users in a way that’s genuine and promotes trust.
  • Compassionate, non-judgemental approach: You will be supporting vulnerable people who may have complex needs, mental health challenges, or addiction.
  • Organisation and time management: You can handle a busy caseload and stay on top of detailed records by effectively planning and managing your own diary.
  • Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to identify any safeguarding risks. You will be fully supported following any challenging interventions.
  • Flexibility: You’ll need to be comfortable with change and be able to think on your feet.

Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes.

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

Benefits

  • 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
  • EAP Support programme available 24/7, including 6 free counselling sessions.
  • Private medical insurance and life assurance.
  • Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
  • Eyecare vouchers to help with glasses or eye care.
  • Online Shopping discounts.
  • Cycle to Work scheme and travel season ticket loan.
  • Long service awards to celebrate your commitment.
  • Salary Finance offering financial education and advice.
  • The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.

If you think you have what it takes, don't delay and apply today - if we receive enough applications, this role may close early.

Finance Benefit and Debt Advisor IOW employer: Ingeus UK

At Ingeus, we pride ourselves on being an exceptional employer, particularly for the role of Finance Benefit and Debt Advisor on the Isle of Wight. Our supportive work culture fosters compassion and collaboration, allowing you to make a meaningful impact in the lives of individuals facing financial challenges. With generous benefits including 25 days of annual leave, private medical insurance, and opportunities for community engagement, we are dedicated to your professional growth and well-being as you help transform lives and build stronger communities.
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Contact Detail:

Ingeus UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finance Benefit and Debt Advisor IOW

✨Tip Number 1

Network like a pro! Reach out to people in the finance and support sectors, especially those who work with vulnerable individuals. Attend local events or workshops to meet potential colleagues and learn more about the field.

✨Tip Number 2

Practice your interview skills! Get a friend to throw some common interview questions your way, especially around compassion and relationship building. The more comfortable you are, the better you'll connect with your interviewers.

✨Tip Number 3

Showcase your flexibility! Be ready to share examples of how you've adapted to changing situations in past roles. This is key for a job that requires juggling multiple cases and responding to complex needs.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our mission to transform lives and create safer communities.

We think you need these skills to ace Finance Benefit and Debt Advisor IOW

Financial Advice
Budgeting
Payment Plan Arrangement
Benefit Application Support
Bank Account Setup
Record Keeping
Stakeholder Engagement
Relationship Building
Compassionate Communication
Time Management
Safeguarding Awareness
Flexibility
Group Facilitation
Financial Literacy Education

Some tips for your application 🫡

Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've supported others, especially in challenging situations. This role is all about helping people break down their financial barriers, so we want to know how you can connect with them.

Be Organised: We love a good planner! When writing your application, highlight your organisational skills. Mention any experience managing multiple tasks or keeping detailed records, as this will show us you're ready for the busy nature of the role.

Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the listing, like 'relationship building' and 'flexibility'. This shows us that you understand what we're looking for and that you're genuinely interested in the position.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values while you’re at it!

How to prepare for a job interview at Ingeus UK

✨Know Your Stuff

Before the interview, make sure you understand the role of a Finance Benefit and Debt Advisor. Familiarise yourself with budgeting techniques, benefit applications, and the types of support you’ll be providing. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Compassion

This role requires a compassionate and non-judgemental approach. Be prepared to share examples from your past experiences where you've supported individuals facing challenges. Highlight how you built trust and rapport, as this is crucial for working with vulnerable people.

✨Demonstrate Organisation Skills

Since you'll be managing multiple cases, it’s essential to showcase your organisational skills. Bring examples of how you’ve successfully managed a busy workload in the past. Discuss any tools or methods you use to keep track of records and appointments, as this will demonstrate your ability to handle the demands of the role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the types of challenges you might face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.

Finance Benefit and Debt Advisor IOW
Ingeus UK

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