Employment Advisor in Blackheath

Are you passionate about making a difference and creating positive social impact? As a Restart Advisor, you will play a transformational role in coaching and empowering individuals. You will be helping participants unlock their potential and guiding them toward sustainable employment, from career coaching to personal development, addressing complex and varied challenges along the way.

Responsibilities

• Collaborating with participants through diagnostic assessments to identify barriers and create action plans that shift mindsets and identify the steps needed to secure meaningful employment.
• Meeting and exceeding performance targets by continuously improving strategies and seeking input to deliver the best outcomes for participants and the wider community.
• Understanding and signposting participants to internal and external services that address needs such as debt management, mental health, and career coaching.
• Ensuring that participants have well-crafted, professional CVs, tailored supporting statements, and cover letters to help support with job searches.
• Preparing participants for interviews by conducting mock interviews and assessment activities, and helping them build confidence in their abilities.
• Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within the required timescales and to the required standards.

Requirements

• Experience working in fast-paced environments.
• The ability to motivate, inspire, and challenge participants to achieve their fullest potential.
• Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving positive change.
• Exceptional communication skills—inspire and influence participants while addressing their diverse needs with flexibility, robustness and creativity, as well as contacting employers and other external stakeholders to identify opportunities for participants.
• Flexible and creative in solving complex challenges.
• High-level digital literacy.
• Excellent organisational skills—able to manage a varied caseload and deliver exceptional support while juggling multiple priorities.

Benefits

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts.
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we're here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us at careers@ingeus.co.uk to discuss how we can support you.

Equality and Inclusion

Under the Equality Act 2010, employers can take positive action to help disadvantaged or underrepresented groups—such as people over 50, disabled individuals, or ethnic minorities—provided the action is proportionate, aims to overcome disadvantage, meet different needs, or encourage participation, and does not amount to positive discrimination. Therefore we offer all eligible candidates from all priority groups who successfully complete stages 1 and 2 of the recruitment process a work trail prior to interview. If this is of interest please email careers@ingeus.co.uk.

Please note, the advert may end early if we receive sufficient applications.