Ingeus UK in Birmingham is seeking a Contract Support Advisor to deliver high-quality customer service to participants and internal stakeholders, primarily by phone and email. The role supports employability contracts, ensuring accurate records and data-driven process improvements.
The position requires excellent communication, strong organisational skills, and a proactive, empathetic approach to sensitive conversations within a busy team environment.
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Community-Based Contract Support Advisor (Birmingham) employer: Ingeus UK
Ingeus UK is an excellent employer, offering a supportive work culture that prioritises employee development and continuous improvement. Based in Greater Manchester, our team enjoys a collaborative environment with opportunities for professional growth through training and mentorship, alongside the unique advantage of engaging with diverse teams across our London and Birmingham offices.
