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- Tasks: Support individuals in securing stable accommodation and rebuilding their lives after prison.
- Company: Ingeus, dedicated to transforming lives and creating safer communities.
- Benefits: 25 days annual leave, private medical insurance, and community volunteering opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Compassion, resilience, and experience in housing or related fields.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 28995 - 28995 £ per year.
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it’s possible. That’s where you come in. We’re looking for an Accommodation Advisor to join the team—someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn’t just about offering advice; it’s about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You will be based from the probation offices and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You’ll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don’t provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.
What You’ll Be Doing:
- Collaborating with key partners: You’ll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
- Caseload management: You’ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI’s: You’ll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We’re Looking For:
- Relationship Building: You’re able to connect with people at all levels, engaging with key stakeholders within prisons and probation. You will build relationships with service users in a way that’s genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation.
What We Offer:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance.
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Exclusive discounts via Perks at Work.
- Cycle to Work scheme and travel season ticket loan.
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance.
Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 Vetting and enhanced DBS check. As we wait for the necessary background checks to be completed, you’ll have plenty of opportunities to shadow your colleagues and ask questions.
At Ingeus, our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
About Ingeus:
At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process.
Please contact us via email at jkumar@ingeus.co.uk for further details. We may close the role early if we receive sufficient applications so don’t delay.
Accommodation Advisor in Aylesbury employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their mission. Be ready to discuss how your skills align with their goals, especially around supporting individuals in need of accommodation.
✨Tip Number 3
Practice your pitch! You never know when you’ll meet someone who could help you land that job. Have a quick summary of your experience and what you bring to the table ready to go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Accommodation Advisor in Aylesbury
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine compassion shine through. We want to see how you connect with individuals and understand their challenges. Share any relevant experiences that highlight your ability to support others on their journey.
Be Organised: As an Accommodation Advisor, organisation is key! Make sure your application reflects your ability to manage multiple tasks and keep thorough records. Use clear examples of how you've successfully juggled responsibilities in the past.
Highlight Your Relationship-Building Skills: We’re all about building trust and connections. In your application, emphasise your experience in engaging with diverse stakeholders. Show us how you’ve fostered relationships in previous roles, especially in challenging environments.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Ingeus.
How to prepare for a job interview at Ingeus UK
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Advisor inside out. Familiarise yourself with the challenges faced by individuals rebuilding their lives after prison and the importance of stable accommodation. This knowledge will help you demonstrate your passion and commitment during the interview.
✨Showcase Your Compassion
This role requires a unique blend of compassion and resilience. Be prepared to share examples from your past experiences where you've supported individuals in difficult situations. Highlight how you built trust and rapport, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Since you'll be managing multiple cases, it's essential to showcase your organisational abilities. Bring examples of how you've successfully managed your time and prioritised tasks in previous roles. Discuss any tools or methods you use to keep track of your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of partnerships they have with local authorities, or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
