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- Tasks: Support individuals in securing stable accommodation and rebuilding their lives.
- Company: Ingeus transforms lives and creates safer communities through rehabilitation support.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and exclusive discounts.
- Why this job: Make a real impact by helping others while developing your skills in a supportive environment.
- Qualifications: Compassionate individuals with strong relationship-building and administrative skills are encouraged to apply.
- Other info: Experience in housing is a plus; enhanced DBS check required.
The predicted salary is between 24996 - 30894 £ per year.
Accommodation Advisor
Salary: £28,995 pa + Benefits
Location: Reading
Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it\’s possible. That\’s where you come in.
We\’re looking for an Accommodation Advisor to join the team- someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn\’t just about offering advice; it\’s about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role:
You\’ll mainly be based out of the probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You\’ll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don\’t provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.
You\’ll travel between your local probation offices, meeting people where they are, so no day will be the same.
What You\’ll Be Doing:
- Collaborating with key partners: You\’ll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.
- Caseload management: You\’ll manage multiple individuals, balancing their needs while keeping up with all the related admin.
- Working to KPI\’s: You\’ll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.
- Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.
What We\’re Looking For:
- Relationship Building: You\’re able to connect with people at all levels, engaging with key stakeholders within probation and building relationships with service users in a way that\’s genuine, promotes a sense of trust and is non-judgmental.
- IT and Administrative skills: Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.
- Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.
- Ownership: You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.
We particularly welcome applications from those with experience in housing and an awareness of housing legislation
What We Offer:
At Ingeus, we listen to our employees and have developed a benefits package that supports both your personal and professional well-being:
- 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
- EAP Support programme available 24/7, including 6 free counselling sessions.
- Private medical insurance and life assurance .
- Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
- Eyecare vouchers to help with glasses or eye care.
- Exclusive discounts via Perks at Work .
- Cycle to Work scheme and travel season ticket loan .
- Long service awards to celebrate your commitment.
- Salary Finance offering financial education and advice.
- The opportunity to purchase extra benefits like critical illness cover and dental insurance .
Whilst we welcome applications from those with lived experience, this role requires an enhanced Level 1 Vetting and enhanced DBS check. As we wait for the necessary background checks to be completed, you\’ll have plenty of opportunities to shadow your colleagues and ask questions
At Ingeus , our Justice division is dedicated to transforming lives and creating safer communities. We work alongside individuals on probation and those leaving prison to empower change, provide opportunities, and support rehabilitation. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.
About Ingeus:
At Ingeus, we pride ourselves on fostering an inclusive culture where everyone is treated with dignity, valued for their contributions, and encouraged to grow. We are committed to supporting neurodiverse candidates and offer a clear and accessible application, screening, and interview process. Please contact us via email at for further details.
We may close the role early if we receive sufficient application so don\’t delay
Apply Now
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Accommodation Advisor Reading employer: Ingeus UK
Contact Detail:
Ingeus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Advisor Reading
✨Tip Number 1
Familiarise yourself with local housing legislation and resources in Reading. Understanding the specific challenges individuals face in securing accommodation will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and probation sectors. Building relationships with key stakeholders can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated compassion and resilience. Sharing personal stories or experiences that highlight your ability to support others will resonate well with the interviewers.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple priorities. Be ready to explain your approach to caseload management and meeting performance targets, as this is crucial for the role.
We think you need these skills to ace Accommodation Advisor Reading
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Accommodation Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing support, social work, or related fields. Use specific examples to demonstrate your ability to manage caseloads and build relationships with stakeholders.
Highlight Soft Skills: This role requires compassion, resilience, and strong organisational skills. Make sure to include instances where you've successfully used these traits in your previous roles, especially in challenging situations.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for supporting individuals in their rehabilitation journey. Explain why you want to work for Ingeus and how you can contribute to their mission of transforming lives.
How to prepare for a job interview at Ingeus UK
✨Show Your Compassion
As an Accommodation Advisor, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations, demonstrating your understanding of their needs and your ability to connect on a personal level.
✨Highlight Your Organisational Skills
This role involves managing multiple cases simultaneously. Discuss your time management strategies and how you prioritise tasks to meet deadlines, ensuring that you can handle the administrative side of the job effectively.
✨Demonstrate Relationship Building
Talk about your experience in building relationships with stakeholders. Provide specific examples of how you've engaged with partners or clients in a way that fosters trust and collaboration, which is crucial for this position.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving skills and safeguarding awareness. Think through potential scenarios you might face in the role and how you would approach them, showing your proactive mindset and commitment to client welfare.
