Sales & Service Engineer in Redditch

Sales & Service Engineer in Redditch

Redditch Full-Time 35000 - 40000 £ / year (est.) No working from home possible
Ingersoll Rand

At a Glance

  • Tasks: Support UK electric bus operators with technical expertise and service solutions.
  • Company: Join Gardner Denver, a leader in flow control and compression equipment.
  • Benefits: Enjoy 25 days holiday, health plans, and an electric car scheme.
  • Other info: Hybrid role with travel opportunities and excellent career progression.
  • Why this job: Make a real impact in the eMobility sector while developing your career.
  • Qualifications: Engineering apprenticeship or HNC, plus experience in service or technical support.

The predicted salary is between 35000 - 40000 £ per year.

About Us

Gardner Denver is a leading provider of mission‑critical flow control and compression equipment and associated aftermarket parts, consumables, and services, which it sells across multiple attractive end‑markets within the industrial, energy and medical industries.

Its broad and complete range of compressor, vacuum and blower products and services, along with its application expertise and over 160 years of engineering heritage, allows Gardner Denver to provide differentiated product and service offerings for its customers' specific uses.

  • Job Title
  • Sales & Service Engineer
  • Location
  • Hybrid: Redditch or Bradford
  • Job Summary

Working within the e Mobility team, the S&S engineer will act as the primary contact between Gardner Denver and our network of UK electric bus operators and service partners.

They will provide on‑site technical support as well as performing routine service and repair work for the GD fleet in the field.

The S&S engineer will also actively seek opportunities to grow the revenue generated from our AMT and service offerings and manage the bid processes for fleet spare parts tenders.

This is a critical role within the UK e Mobility organisation with a broad scope for developing the UK service offering and for future progression within the Transport organisation.

Responsibilities

  • Act as the primary point of contact for bus operators utilizing Gardner Denver e Mobility compressors throughout the UK & Ireland.
  • Perform the inspection and diagnosis of e Compressor faults in service including on‑site testing and analysis.
  • Perform routine maintenance and minor repair works on‑site where possible.
  • Identify and convert aftermarket revenue opportunities within the customer base including supply of service parts and packages.
  • Work closely with the commercial, PM & Quality teams to resolve issues and act as the Vo C.
  • Develop understanding of the wider UK bus operator network and develop market awareness of GDTS.
  • Provide related technical training and support to the bus operators network.
  • Support the AMT & service activities of the wider e Mobility business in EMEIA as needed.
  • Basic Qualifications
  • Time Served apprenticeship or HNC in Engineering or other technical discipline. Equivalent experience or suitable training qualifications will be considered.
  • Proven experience of working in a service, engineering or technical support environment.
  • Commercial and financial awareness.
  • Willingness to travel both in UK and infrequently in Europe, as required.
  • Willingness to work outside of standard office hours including flexibility on start/finish times to suit the Customer’s needs.
  • Travel & Work Arrangements/Requirements
  • Hybrid
  • Extensive UK travel and openness for limited European/global travel.
  • Regular visits to the Redditch e Mobility centre.
  • Approximately 3 days per week at customer sites.
  • Key Competencies
  • Confident and effective communicator.
  • Organised with strong time management skills.
  • Self‑motivated and able to work under your own initiative.
  • Technically competent and credible in a workshop environment.
  • Adaptable and willing to learn and develop.

What We Offer

  • 25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
  • 7% Employer Pension Contribution.
  • Westfield Health Medial Cash Plan Cover.
  • Death in Service Benefit of 4 × salary.
  • Cycle scheme (After probation period)
  • Electric Car Scheme (After 1 year employment)
  • 10% of salary in shares after 1 year of employment.
  • Costco Gold Company member, allowing employees to join.
  • Employee Assistance Program.
  • Enhanced Maternity & Paternity Policies.
  • #J-18808-Ljbffr

Sales & Service Engineer in Redditch employer: Ingersoll Rand

Ingersoll Rand is an excellent employer for those looking to kickstart their career as a Sales and Service Support Technician Apprentice. With a strong focus on personal development, employees benefit from a supportive work culture that encourages learning and growth, alongside competitive perks such as a company pension contribution and health cover. Located in Bradford, this role offers a unique opportunity to be part of a dynamic team while gaining valuable experience in the service and sales sector.

Ingersoll Rand

Contact Details:

Ingersoll Rand Recruitment Team

We think you need these skills to ace Sales & Service Engineer in Redditch

Technical Support
eMobility Knowledge
Fault Diagnosis
Routine Maintenance
Aftermarket Revenue Generation
Commercial Awareness
Time Management