Sales & Service Engineer in Redditch

Sales & Service Engineer in Redditch

Redditch Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Ingersoll-Rand plc

At a Glance

  • Tasks: Support UK electric bus operators with technical expertise and service solutions.
  • Company: Join Gardner Denver, a leader in flow control and compression equipment.
  • Benefits: Enjoy 25 days holiday, health plans, and an electric car scheme after one year.
  • Other info: Flexible working hours and opportunities for travel across the UK and Europe.
  • Why this job: Be part of the eMobility revolution and make a real impact in sustainable transport.
  • Qualifications: Engineering apprenticeship or HNC, plus experience in service or technical support.

The predicted salary is between 35000 - 45000 £ per year.

Gardner Denver is a leading provider of mission‑critical flow control and compression equipment and associated aftermarket parts, consumables, and services, which it sells across multiple attractive end‑markets within the industrial, energy and medical industries.

Its broad and complete range of compressor, vacuum and blower products and services, along with its application expertise and over 160 years of engineering heritage, allows Gardner Denver to provide differentiated product and service offerings for its customers' specific uses.

Job Summary

Working within the e Mobility team, the S&S engineer will act as the primary contact between Gardner Denver & our network of UK electric bus operators and service partners.

They will provide on-site technical support as well as performing routine service and repair work for the GD fleet in the field.

The S&S engineer will also actively seek opportunities to grow the revenue generated from our AMT and service offerings and manage the bid processes for fleet spare parts tenders.

This is a critical role within the UK e Mobility organisation with a broad scope for developing the UK service offering as well as future progression within the Transport organisation.

Responsibilities

  • Act as the primary point of contact for bus operators utilising Gardner Denver e Mobility compressors throughout the UK & Ireland.
  • Perform the inspection and diagnosis of e Compressor faults in service including on site testing and analysis.
  • Perform routine maintenance and minor repair works on site where possible.
  • Identify and convert aftermarket revenue opportunities within the customer base including supply of service parts and packages.
  • Work closely with the commercial, PM & Quality teams to resolve issues and act as the Vo C
  • Develop understanding of the wider UK bus operator network and develop market awareness of GDTS.
  • Provide related technical training and support to the bus operators network.
  • Support the AMT & service activities of the wider e Mobility business in EMEIA as needed.
  • Basic Qualifications
  • Time Served apprenticeship or HNC in Engineering or other technical discipline. Equivalent experience or suitable training qualifications will be considered.
  • Proven experience of working in a service, engineering or technical support environment.
  • Commercial and financial awareness
  • Willingness to travel both in UK and infrequently in Europe, as required.
  • Willingness to work outside of standard office hours including flexibility on start / finish times to suit the Customer’s needs
  • Travel & Work Arrangements/Requirements
  • Hybrid
  • Extensive UK travel and openness for limited European/ global travel.
  • Regular visits to the Redditch e Mobility centre
  • Approximately 3 days per week at customer sites
  • Confident and effective communicator
  • Organised with strong time management skills
  • Self‑motivated and able to work under your own initiative
  • Technically competent and credible in a workshop environment
  • Adaptable and willing to learn and develop

What we Offer

  • 25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
  • Westfield Health Medial Cash Plan Cover
  • Death in Service Benefit of 4 x salary
  • Cycle scheme (After probation period)
  • Electric Car Scheme (After 1 year employment)
  • 10% of salary in shares after 1 year of employment
  • Costco Gold Company member, allowing employees to join.
  • Employee Assistance Program
  • Enhanced Maternity & Paternity Policies
  • Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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Sales & Service Engineer in Redditch employer: Ingersoll-Rand plc

Ingersoll-Rand plc is an exceptional employer, offering a dynamic work culture that fosters independence and innovation. With a competitive salary, a company car, and an employee ownership program, employees are not only rewarded for their contributions but also encouraged to grow within the organisation. The remote nature of this role allows for flexibility while serving a diverse customer base across Merseyside, Greater Manchester, and Cheshire, making it a truly rewarding opportunity for those looking to make a significant impact in their careers.

Ingersoll-Rand plc

Contact Details:

Ingersoll-Rand plc Recruitment Team

We think you need these skills to ace Sales & Service Engineer in Redditch

Technical Support
On-Site Testing and Analysis
Routine Maintenance
Fault Diagnosis
Aftermarket Revenue Identification
Commercial Awareness
Time Management