Aftermarket Service Administrator Apprentice

Aftermarket Service Administrator Apprentice

Apprenticeship 18000 - 25000 £ / year (est.) No working from home possible
Ingersoll-Rand plc

At a Glance

  • Tasks: Support the Service and Sales team while learning about fluid transfer systems.
  • Company: Join EMCO Wheaton, a leader in innovative fluid transfer solutions.
  • Benefits: Enjoy 25 days holiday, health cover, and a company pension.
  • Other info: Opportunities for career growth and a supportive team culture.
  • Why this job: Gain hands-on experience in a dynamic environment with real impact.
  • Qualifications: Desire to learn technically and provide excellent customer service.

The predicted salary is between 18000 - 25000 £ per year.

  • Aftermarket Service Administrator Apprentice
  • Sales and Service Support technician Apprentice - EMCO WHEATON
  • Location
  • Ingersol Rand Transport Solutions, Cross Lane, Tong, Bradford

About Us

EMCO Wheaton and TODO are part of the Ingersoll Rand Transport Solutions family EMCO Wheaton has been the first name in premium fluid transfer systems engineered to meet and exceed the growing demands of businesses across the fuel transportation spectrum.

From fuel tank truck equipment to bus fleet and aviation fuelling systems, EMCO Wheaton designs and manufactures bespoke solutions that help keep vehicles moving safely and efficiently at all times.

TODO is the pioneer behind the revolutionary DRY-BREAK couplers and is recognised as the leading provider of couplings and accessories across many different sectors when transferring liquids and gases whether it's a major chemical facility, offshore rig or LPG site.

Job Summary

Providing support to internal and external UK Oils Division Service and Sales department.

Responsibilities

  • Working as part of the Emco Wheaton Service and Sales team supporting the UK and Eire Network.
  • Assist and Process of all aftermarket Service returns.
  • Supporting Inside Sales and actioning requests as directed.
  • Shipping of spare parts from Bradford IRTS.
  • Understand customer needs and action as directed.
  • Rotating through various departments during apprenticeship to gain an understanding of the Emco Wheaton products and its operations.
  • Basic Qualifications
  • Driving Licence would be desirable
  • Ability to undertake technical learning; both practical and theoretical.
  • Interpersonal skills with high levels of customer service.
  • Exceptional listening skills.
  • Travel & Work Arrangements/Requirements Fully site based, with possible travel
  • Absolute KEY skills needed for role
  • Ability to undertake technical learning; both practical and theoretical.
  • Interpersonal skills with high levels of customer and technician service.
  • Exceptional listening and communication skills.

What we Offer

  • Company Pension Contribution
  • Westfield Health Medical Cover
  • 25 Days Holiday + 8 Bank Holidays (Option to purchase up to 5 days' pro rata for part time)
  • Free parking
  • Death in Service Benefit of 4x salary
  • Cycle Scheme
  • Employee Assistance Programme
  • Refer a Friend Scheme
  • Electric Car Scheme (after probation period)
  • 10% of salary in shares after 1 year of employment
  • Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

Aftermarket Service Administrator Apprentice employer: Ingersoll-Rand plc

Ingersoll-Rand plc is an exceptional employer, offering a dynamic work culture that fosters independence and innovation. With a competitive salary, a company car, and an employee ownership program, employees are not only rewarded for their contributions but also encouraged to grow within the organisation. The remote nature of this role allows for flexibility while serving a diverse customer base across Merseyside, Greater Manchester, and Cheshire, making it a truly rewarding opportunity for those looking to make a significant impact in their careers.

Ingersoll-Rand plc

Contact Details:

Ingersoll-Rand plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Aftermarket Service Administrator Apprentice

Get Involved in Local Logistics Events

Check out local job fairs, logistics expos, and supply chain workshops in your area. It’s a fantastic way to meet professionals and learn about potential apprenticeship opportunities. Plus, you never know when you might catch the eye of someone from a company like Ingersoll-Rand plc!

Join Supply Chain and Logistics Groups

Connect with dedicated groups on social media platforms or join forums focused on logistics. These communities are gold mines for finding out about apprenticeship openings and insider tips on the industry. Getting active in these spaces can also help you build connections that might lead to opportunities at Ingersoll-Rand plc.

Explore Local Universities and Colleges

Many educational institutions have partnerships with local businesses for apprenticeship programmes. Visit career services or attend university open days to network with recruiters who might have links to companies like Ingersoll-Rand plc. They often have exclusive apprenticeship listings that aren't advertised widely!

Show Your Passion for Logistics!

When you're talking to potential employers, don’t just mention your skills—share why you're excited about a career in logistics and supply chain! Whether it’s reading up on the latest technologies or understanding sustainable practices, make sure your passion shines through. This is especially important for landing an apprenticeship with a forward-thinking company like Ingersoll-Rand plc.

We think you need these skills to ace Aftermarket Service Administrator Apprentice

Technical Learning
Interpersonal Skills
Customer Service
Listening Skills
Communication Skills
Sales Support
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm for Logistics:When crafting your cover letter, let your excitement for the logistics and supply chain field shine through. Share why you're eager to start your apprenticeship at Ingersoll-Rand plc and how you see yourself growing in this area. We want to feel your passion for managing the movement of goods and materials!

Highlight Relevant Skills and Experiences:Even if you're just starting out, include any relevant skills or experiences in your CV. Think about teamwork, problem-solving, and maybe even your organisational skills from school projects or part-time jobs. We love seeing practical examples of how you can add value in a logistics environment!

Mention Any Certifications:If you've got any certifications related to logistics or supply chain management, be sure to mention them in your application. Whether it's first aid, health and safety training, or anything relevant, it shows us you're proactive and serious about your journey in this field.

Tailor Your Application for the Role:Make sure your application is specifically tailored for this apprenticeship. Bring in keywords from the job description and align your experiences directly with the role at Ingersoll-Rand plc. We’re interested in how your background fits the challenges you will face in our logistics team!

How to prepare for a job interview at Ingersoll-Rand plc

Get Familiar with Inventory Management Tools

Since you’re diving into logistics and supply chain, make sure you brush up on tools like SAP or Oracle. They might throw some technical questions your way about how these platforms work or what features you’d use to manage inventory levels.

Showcase Your Problem-Solving Skills

Logistics is all about solving puzzles! Be ready to discuss past experiences where you tackled a logistical challenge, even if it’s from school projects or part-time jobs. This will show that you’re ready to think on your feet.

Express Your Eagerness to Learn

As an apprentice, they’re looking for motivation and a willingness to absorb knowledge. Make it clear why you've chosen logistics and what you hope to gain from working at Ingersoll-Rand plc. Share any specific areas within the supply chain that intrigue you.

Prepare for Scenario-Based Questions

Expect some situational questions during your interview — they might ask how you’d handle a delay in transport or a sudden demand spike. Think through a few scenarios in advance, and outline how you would approach those challenges logically.