At a Glance
- Tasks: Deliver top-notch customer service by servicing and installing SEEPEX products across the UK and Ireland.
- Company: Join SEEPEX, a leader in innovative pump solutions with a strong commitment to quality.
- Benefits: Enjoy 25 days holiday, health cover, pension contributions, and share options after one year.
- Other info: Flexible work with travel opportunities and excellent career development.
- Why this job: Make a real difference while gaining hands-on experience in a dynamic and supportive environment.
- Qualifications: GCSEs in English, Maths, and Science; mechanical skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
To deliver excellent customer service through the servicing, installation, and commissioning of SEEPEX products and associated equipment across the UK and Ireland. The role is also responsible for promoting SEEPEX services to existing and prospective customers during site visits, while consistently representing the company in a professional and positive manner.
Responsibilities
- Service, commission, and support SEEPEX products and associated equipment in line with company standards.
- Accurately capture and document site visit data through detailed reports covering installation, commissioning, service, and training activities.
- Comply fully with all applicable health, safety, and environmental procedures at all times.
- Visit customer sites to inspect pump installations and monitor equipment performance.
- Assist with on-site installation of SEEPEX products, working alongside subcontractors where required.
- Maintain a strong understanding of SEEPEX products and recommend upgrades or alternative solutions to customers and internal colleagues when appropriate.
- Monitor spare parts usage and identify operational inefficiencies, providing clear information to support proposed improvements or alternative solutions.
- Develop an understanding of system processes across a range of market sectors.
- Repair or assess pumps and equipment returned to the Yeovil facility, providing reports as required.
- Liaise with internal departments to communicate outcomes of installation, commissioning, service, and training activities.
Basic Qualifications
- GCSEs (or equivalent) in English, Mathematics, and Science subjects are essential.
- Experience in pipe fitting, mechanical installation, or water treatment maintenance would be advantageous.
Travel & Work Arrangements/Requirements
- The role is primarily workshop‑based in Yeovil, with most weeks spent carrying out repairs, servicing, and preparation work at the facility.
- There will be periods where travel is required to support customer service jobs, installations, or commissioning activities across the UK and Ireland.
- During busy service or installation periods, travel may involve up to four overnight stays per week.
- Travel requirements will vary depending on workload and customer demand.
Key Competencies
- Technical Competencies
- Mechanical aptitude with the ability to service, repair, install, and commission pumps and associated equipment.
- Ability to read and understand technical drawings, manuals, and service documentation.
- Basic fault‑finding and problem‑solving skills related to mechanical systems.
- Understanding of system processes across different market sectors (or willingness to develop this knowledge).
- Awareness of spare parts usage and the ability to identify inefficiencies or improvement opportunities.
- Health, Safety & Compliance
- Strong commitment to health, safety, and environmental procedures.
- Ability to work safely on customer sites and within a workshop environment.
- Completion of required site documentation and reports accurately and on time.
- Customer & Communication Skills
- Professional and positive attitude when representing SEEPEX on customer sites.
- Ability to communicate clearly with customers, subcontractors, and internal teams.
- Capable of providing clear feedback and reports following site visits.
- Personal & Work Style Competencies
- Flexible approach to work, including travel and overnight stays when required.
- Ability to work independently on site and as part of a wider team.
- Organised and methodical, with attention to detail in reporting and documentation.
- Willingness to learn and develop product knowledge and service capabilities.
What We Offer
- 25 days holiday and bank holidays (Option to purchase additional 5 days)
- 7% Employer pension contribution
- Westfield Health medical cash plan cover
- Death in service benefit of 4 x salary
- Cycle scheme (after probation period)
- Electric car scheme (after one year of employment)
- 10% of salary in shares (after one year of employment)
- Employee assistance program
- Enhanced maternity & paternity policies
- LinkedIn Learning access
Service Technician in Yeovil employer: Ingersoll Rand Compressor Systems & Services
SEEPEX is an exceptional employer located in Yeovil, offering a dynamic work environment where service technicians can thrive. With a strong commitment to employee growth, we provide extensive training opportunities, competitive benefits including a generous pension contribution and health cover, and a supportive culture that values safety and professional development. Join us to be part of a team that not only delivers outstanding customer service but also invests in your future through unique perks like an electric car scheme and share options.
Contact Details:
Ingersoll Rand Compressor Systems & Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Yeovil
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into SEEPEX's products and services. This way, you can show off your knowledge and impress them with how well you understand their needs.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on common questions for service technicians and get comfortable talking about your experience in pipe fitting and mechanical installation.
✨Tip Number 3
Show your personality! When you're on-site or in an interview, let your positive attitude shine through. Remember, they want someone who not only has the skills but also fits well with the team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SEEPEX team.
We think you need these skills to ace Service Technician in Yeovil
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical competencies and any relevant experience in mechanical installation or pipe fitting. We want to see how your skills align with the role of Service Technician, so don’t hold back!
Be Clear and Concise:When documenting your experiences, keep it straightforward. Use bullet points for clarity and ensure you cover all key responsibilities you've had in previous roles. This helps us quickly see how you fit into our team.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Service Technician role. Mention SEEPEX products and your understanding of the industry to show us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Ingersoll Rand Compressor Systems & Services
✨Know Your Stuff
Make sure you have a solid understanding of SEEPEX products and services. Brush up on technical details, installation processes, and common issues that might arise. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in delivering excellent customer service. Think of specific examples where you went above and beyond to solve a customer's problem or improve their experience.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your mechanical aptitude and problem-solving skills. Prepare by thinking through how you would approach common issues related to pump installations or repairs, and be ready to explain your thought process.
✨Demonstrate Your Flexibility
This job requires travel and sometimes overnight stays, so be ready to discuss your availability and willingness to adapt to changing schedules. Highlight any past experiences where you successfully managed travel or worked independently in different environments.
