Service Engineer

Service Engineer

Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain, repair, and install cutting-edge compressed air systems across East Anglia.
  • Company: Join Premiair Solutions, a leader in innovative compressed air solutions.
  • Benefits: Enjoy 25 days holiday, health cover, and a pension contribution.
  • Why this job: Be part of a dynamic team making a real impact in engineering.
  • Qualifications: Engineering qualification and experience in the compressed air industry required.
  • Other info: Flexible working with opportunities for professional growth and development.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Location: Premiair Solutions, Thetford, Norfolk (Field-based across Norfolk, Suffolk & Cambridgeshire)

About Us

Premiair Solutions, part of the Gardner Denver group, is a leading provider of compressed air systems and services. We deliver innovative, energy‑efficient solutions tailored to our customers’ needs. As part of a global organisation, we combine local expertise with world‑class engineering to support a wide range of industries across East Anglia.

Job Summary

We are seeking a skilled and motivated Service Engineer to join our team at Premiair Solutions. The successful candidate will be responsible for the maintenance, repair, installation, and commissioning of compressed air equipment across Norfolk, Suffolk, and Cambridgeshire. This field‑based role requires a proactive approach to customer service, technical problem‑solving, and a commitment to high standards of workmanship.

Responsibilities

  • Perform scheduled preventative maintenance and emergency breakdown repairs on compressed air systems.
  • Install, commission, and service a wide range of compressed air equipment including compressors, dryers, filtration systems, and associated components.
  • Diagnose and resolve mechanical and electrical faults efficiently.
  • Maintain clear and professional communication with customers and internal teams.
  • Ensure all work is carried out in accordance with company and client Health & Safety policies.
  • Accurately complete service documentation and maintain records using digital tools.
  • Liaise with the Branch Manager and office staff to clarify job requirements and report progress.
  • Provide technical support and share knowledge with colleagues to improve service delivery.
  • Participate in ongoing technical training and development.

Qualifications/Education

  • Engineering qualification in Mechanical, Electrical, or Electromechanical disciplines (e.g., NVQ, HNC, City & Guilds).
  • F‑Gas certification (optional).
  • Full UK driving licence.

Experience

  • Minimum 3–5 years’ experience in the compressed air industry or similar technical field.
  • Proven diagnostic and fault‑finding skills in mechanical and electrical systems.
  • Experience with a variety of compressed air technologies and brands.

Competencies

  • Ability to work independently and manage time effectively.
  • Strong customer service orientation and communication skills.
  • IT literate with experience using service reporting tools.
  • Commercial awareness and ability to make sound decisions on‑site.
  • Flexible and willing to travel across the region, including occasional overnight stays.
  • Team player with a proactive and solution‑focused mindset.

What We Offer

  • 25 Days Holiday + 8 Bank Holidays (Option to purchase 5 additional days after probation)
  • 5% Pension Contribution
  • Westfield Health Medical Cover
  • Death in Service Benefit (4Ă— salary)
  • Cycle to Work Scheme (post‑probation)
  • Electric Car Scheme (after 1 year of employment)
  • Share Incentive Plan (10% of salary in shares after 1 year of employment)

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Engineering and Information Technology

Industries: Machinery Manufacturing

Service Engineer employer: Ingersoll Rand Compressor Systems & Services

At Premiair Solutions, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through ongoing technical training and development opportunities, alongside a comprehensive benefits package that includes generous holiday allowances, health cover, and a share incentive plan. Located in Thetford, with field-based roles across Norfolk, Suffolk, and Cambridgeshire, we provide our team with the chance to make a meaningful impact while enjoying a supportive and flexible work environment.
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Contact Detail:

Ingersoll Rand Compressor Systems & Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the engineering field, especially those who work with compressed air systems. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers or attend job fairs, bring along a portfolio showcasing your past projects and achievements. It’s a great way to demonstrate your hands-on experience and technical know-how.

✨Tip Number 3

Prepare for interviews by brushing up on common technical questions related to compressed air systems. We recommend practising your responses to ensure you can confidently showcase your problem-solving skills and customer service orientation.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Premiair Solutions.

We think you need these skills to ace Service Engineer

Mechanical Engineering
Electrical Engineering
Electromechanical Engineering
Diagnostic Skills
Fault-Finding Skills
Customer Service Orientation
Communication Skills
Health & Safety Compliance
Service Documentation
Technical Support
Time Management
IT Literacy
Compressed Air Systems Knowledge
Problem-Solving Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in the compressed air industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your engineering qualifications and any hands-on experience you've got!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Service Engineer role and how you can contribute to our team at Premiair Solutions. Keep it professional but let your personality come through!

Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and provide solutions, so share those stories that demonstrate your diagnostic and fault-finding skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Ingersoll Rand Compressor Systems & Services

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to compressed air systems. Be ready to discuss your experience with maintenance, repair, and installation of equipment like compressors and dryers. This will show that you’re not just a good talker but also have the hands-on skills they need.

✨Show Off Your Problem-Solving Skills

Prepare some examples of how you've diagnosed and resolved mechanical or electrical faults in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your proactive approach to technical challenges.

✨Customer Service is Key

Since this role involves a lot of customer interaction, think about times when you’ve gone above and beyond for a client. Highlight your communication skills and how you maintain professionalism, even under pressure. They want someone who can represent their brand well!

✨Be Ready to Discuss Safety

Health and safety are crucial in this field, so be prepared to talk about how you ensure compliance with safety policies during your work. Mention any relevant training or certifications you have, as this shows you take safety seriously and understand its importance in the engineering sector.

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