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- Tasks: Lead and enhance Managed Services strategy and delivery for client satisfaction.
- Company: Top tech consultancy in Greater London with a focus on innovation.
- Benefits: Hybrid working model, competitive benefits, and opportunities for continuous improvement.
- Why this job: Drive growth in services while leading dynamic teams and ensuring quality.
- Qualifications: Expertise in Microsoft Dynamics 365 and extensive Managed Services experience.
- Other info: Join a forward-thinking company with a commitment to excellence.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology consultancy in Greater London seeks a Head of Managed Services to oversee the strategy, delivery, and performance of their Managed Services function. This leadership role entails leading both onshore and offshore teams, ensuring client satisfaction and service quality, while actively driving growth in services.
Candidates should possess strong knowledge of Microsoft Dynamics 365, ITIL practices, and extensive experience in Managed Services. This position offers a hybrid working model, competitive benefits, and a focus on continuous improvement.
Head of Managed Services & Dynamics 365 Delivery employer: Ingentive
Contact Detail:
Ingentive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Managed Services & Dynamics 365 Delivery
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech consultancy space, especially those who know about Managed Services or Dynamics 365. A friendly chat can lead to insider info on job openings that aren’t even advertised yet.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers, be ready to discuss your experience with Microsoft Dynamics 365 and ITIL practices. Share specific examples of how you've driven growth and improved service quality in past roles.
✨Tip Number 3
Prepare for interviews by researching the company’s current Managed Services strategy. Tailor your answers to show how your leadership style aligns with their goals. We want to see you shine as the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Head of Managed Services & Dynamics 365 Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Managed Services and Microsoft Dynamics 365. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Managed Services role. Share your vision for the team and how you plan to drive growth and client satisfaction.
Showcase Leadership Experience: Since this is a leadership role, we’re keen to see examples of how you’ve led teams in the past. Highlight your experience managing both onshore and offshore teams, and any strategies you’ve implemented to improve service quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ingentive
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365. Be prepared to discuss specific features, benefits, and how you've successfully implemented it in past roles. This will show your expertise and confidence in the subject.
✨Showcase Your Leadership Skills
As a Head of Managed Services, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've managed both onshore and offshore teams, focusing on how you ensured client satisfaction and service quality.
✨Understand ITIL Practices
Familiarise yourself with ITIL practices and be ready to discuss how you've applied them in your previous roles. Highlight any improvements you've driven in service delivery and how these align with the company's goals.
✨Emphasise Continuous Improvement
This role focuses on growth and improvement, so come prepared with ideas on how to enhance the Managed Services function. Think about strategies you've implemented before that led to measurable success and be ready to share those insights.