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For Companies At a Glance
- Tasks: Join our team to implement and customise Dynamics 365 CE solutions for clients.
- Company: Be part of Ingentive, a top Microsoft Elite Partner and a Great Place to Work.
- Benefits: Enjoy competitive pay, private medical cover, remote work options, and a great pension scheme.
- Why this job: Make a real impact by transforming businesses with innovative AI-led solutions.
- Qualifications: Experience in Dynamics 365 CE and strong communication skills are essential.
- Other info: Flexible working environment with opportunities for career growth and development.
The predicted salary is between 28800 - 48000 ÂŁ per year.
At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. We specialise in transforming business systems through AIâled application development and process optimisation, with a strong focus on both Power Platform and the Dynamics 365 stack for CRM and ERP.
Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and lowâcode platforms to build scalable, governed solutions that solve real business challenges. Awardâwinning and innovationâdriven, we are at the forefront of the shift from traditional lowâcode to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes.
The Role
We are seeking an ambitious and passionate individual to join our Dynamics 365 Customer Engagement (CE) team, to strengthen our delivery capability in enterprise solutions. The ideal candidate will possess a strong background in implementing and customising a number of the Dynamics 365 CE solutions, with surrounding knowledge to validate where alternative approaches may be more suitable. The role will primarily focus on client delivery through workshops, implementation, and adoption of new technology, however, preâ and postâdelivery activities are likely to play a part in the individualâs responsibility as we continue to grow. You will be flexible and require selfâmanagement of time, and we encourage our team to split their working hours between home, client visits, and the office, depending on the requirement at the time.
Qualifications
- Strong experience in implementing and customising Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service
- Continuous development of skills within Dynamics 365 CE and the Power Platform
- Proven ability to design and deliver clientâcentric solutions using the Microsoft 365 platform, with consideration for their existing ways of working within the technology stack
- Confident execution of clientâfacing activities, such as workshop delivery, solution playbacks, and UAT reviews
- Solution validation inside and outside of Dynamics 365 CE, challenging the customer and being able to identify when other alternatives may be more suitable, such as a custom Power App
- Strong communication skills, with the ability to convey technical information to nonâtechnical stakeholders
- Certification in MBâ910: Dynamics 365 âCRMâ Fundamentals or PLâ900: Power Platform Fundamentals
- Effective time management to establish your preferred ways of working within a larger programme of work to ensure continuous delivery
- Certification in one of the more advanced Dynamics 365 âCRMâ exams, such as Dynamics 365 Sales Functional Consultant, or, in Power Platform, such as Power Platform App Maker
- Full understanding of waterfall and agile methodologies to set you up for success within Ingentiveâs BUILT methodology
- Past experience in managing backlogs of requirements within Azure DevOps
- A practical knowledge of governance and security based activities within the Power Platform to manage environments
Responsibilities
- Managing your own task list to achieve the desired outcomes
- Continued communication with the client to enable progress as âone teamâ
- Delivery of Dynamics 365 CE based engagements in preâsales, delivery, or post goâlive support
Quality Measures
- Delivery of your Management Based Objectives (MBO) set quarterly with your line manager
- Utilisation metrics measured based on the ability to âcharge you to a client project
- Your teamâfocused nature to support the wider delivery of enterpriseâscale solutions where multiple teams with different focusses and skill sets from Ingentive may be involved
Bonus Schemes
- Life Assurance
- Private medical cover
- Group income protection
- Great Company Pension
- Enhanced Sick Pay
- Enhanced Family Leave Pay
- Volunteering Leave
- Loyalty award scheme
- 24/7 access to EAP including Wisdom AI app
- Access to Bright Exchange Online marketplace
- Remote working with the option to work from our Central London Office
Our Purpose and Values
- Vision â Empowering enterprises to their full potential with intelligent Microsoft solutions
- Mission â Rapidly delivering intelligent Microsoft technology solutions
- Values â Passion, Performance, Partnership
Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.
Seniority level: MidâSenior level
Employment type: Fullâtime
Job function: Consulting
Industries: IT Services and IT Consulting
D365 CE Functional Consultant - Microsoft Business Applications employer: Ingentive
Contact Detail:
Ingentive Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land D365 CE Functional Consultant - Microsoft Business Applications
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Ingentive. Building relationships can open doors that a CV just can't.
â¨Tip Number 2
Show off your skills! If youâve got experience with Dynamics 365 CE, donât just talk about itâdemonstrate it. Create a portfolio or case studies showcasing your past projects. This will help you stand out during interviews.
â¨Tip Number 3
Prepare for those client-facing activities! Practice delivering workshops or solution playbacks. The more comfortable you are presenting to clients, the better your chances of landing that role at Ingentive.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre genuinely interested in joining our team. Donât miss out on the chance to be part of something great!
We think you need these skills to ace D365 CE Functional Consultant - Microsoft Business Applications
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the D365 CE Functional Consultant role. Highlight your experience with Dynamics 365 CE solutions and any relevant certifications. We want to see how your skills align with our mission at Ingentive!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for Microsoft technologies and how you can contribute to our team. We love seeing candidates who are excited about transforming business systems through AI-led solutions.
Showcase Your Communication Skills: Since this role involves client-facing activities, make sure to demonstrate your strong communication skills in your application. Weâre looking for someone who can convey technical information clearly to non-technical stakeholders.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre serious about joining our amazing team at Ingentive!
How to prepare for a job interview at Ingentive
â¨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE solutions, especially in Sales, Customer Service, and Marketing. Be ready to discuss specific implementations you've worked on and how they benefited the client. This will show your expertise and confidence in the subject.
â¨Showcase Your Client-Facing Skills
Prepare to demonstrate your ability to engage with clients effectively. Think of examples where you've successfully delivered workshops or solution playbacks. Highlight your communication skills, especially when explaining technical concepts to non-technical stakeholders.
â¨Be Ready for Problem-Solving Scenarios
Expect questions that challenge you to think critically about alternative solutions. Prepare to discuss situations where you identified better options than Dynamics 365 CE, like using a custom Power App. This will showcase your analytical skills and flexibility.
â¨Time Management is Key
Since the role involves managing your own tasks, be prepared to talk about how you prioritise and organise your workload. Share strategies you've used in past projects to ensure timely delivery while balancing multiple responsibilities.
