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- Tasks: Implement projects, design systems, and deliver training while ensuring top-notch client communication.
- Company: Join a thriving Irish software company making waves in the UK and US markets.
- Benefits: Enjoy a competitive salary, bonus, remote work, and covered travel expenses to Dublin.
- Why this job: Be part of a stable, innovative team with no layoffs and a strong focus on customer service.
- Qualifications: Experience in client delivery or project management within a software business is essential.
- Other info: Monthly travel to Dublin HQ is required, but all costs are covered.
The predicted salary is between 39600 - 66000 £ per year.
Location - UK Remote (travel to Dublin once per month)
Package - up to £55k basic salary, 10% bonus & benefits
They are looking for an Implementation Consultant to join their PS team.
As an Implementation Consultant, you will be responsible for implementing projects, building technical system design, coordinating the configuration, user acceptance testing, training delivery, and closing stages. You will be required to attend Dublin-HQ once per month and all travel costs are covered.
Our client is a privately owned, Irish HQ'd software business who dominate the space that they operate in across Ireland and the UK - they have just launched a business in the US. They are financially solid, have no VC/PE backing or influence and have not had to undertake any layoffs over the last three years.
Full ownership of the implementation design, documentation of the client's business requirements, and provision of solutions to their needs and challenges.
Project Support is available within the team, but technical working knowledge of the solution is required – training will be provided.
Serves as the primary contact for clients during the implementation, manages overall project communication, and resolves issues. To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately.
You MUST have experience in a client delivery (implementation or PM) role for a software business.
- Strong appreciation for software & technical integration into third party platforms via API, SQL etc.
(Remote) Implementation Specialist employer: Ingenio Global
Contact Detail:
Ingenio Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Remote) Implementation Specialist
✨Tip Number 1
Familiarise yourself with the software solutions offered by the company. Understanding their products and how they integrate with third-party platforms will give you an edge during discussions and interviews.
✨Tip Number 2
Network with current or former employees of the company on LinkedIn. They can provide insights into the company culture and the specifics of the Implementation Consultant role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your previous experience in client delivery roles. Be ready to share specific examples of how you've successfully managed projects and resolved client issues, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your technical skills related to API and SQL during any conversations. Being able to speak confidently about these topics will highlight your suitability for the position and your ability to handle technical integrations.
We think you need these skills to ace (Remote) Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client delivery, implementation, or project management roles within a software business. Emphasise any technical skills related to software integration, such as API and SQL knowledge.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your experience with project communication and customer service, and how you can contribute to maintaining a first-class level of service.
Showcase Technical Skills: In your application, provide examples of your technical working knowledge and experience with system design and configuration. Mention any relevant projects where you successfully implemented solutions for clients.
Highlight Adaptability: Since the role requires travel to Dublin once a month, mention your flexibility and willingness to travel. This shows your commitment to the role and understanding of the company's operational needs.
How to prepare for a job interview at Ingenio Global
✨Showcase Your Technical Knowledge
Since the role requires a strong understanding of software and technical integration, be prepared to discuss your experience with APIs, SQL, and other relevant technologies. Highlight specific projects where you successfully implemented technical solutions.
✨Demonstrate Client Management Skills
As the primary contact for clients during implementation, it's crucial to show your ability to manage client relationships. Prepare examples of how you've effectively communicated with clients, resolved issues, and ensured their needs were met in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges during project implementations. Think of scenarios from your past experiences where you had to adapt quickly or overcome obstacles, and be ready to share those stories.
✨Research the Company and Its Culture
Understanding the company's values and culture is key to demonstrating your fit for the role. Familiarise yourself with their recent developments, especially their expansion into the US market, and be ready to discuss how you can contribute to their ongoing success.
