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- Tasks: Lead client projects, design systems, and ensure smooth implementation.
- Company: Join a thriving Irish FinTech firm making waves in B2B Payments.
- Benefits: Enjoy a competitive salary, bonus, and remote work with travel perks.
- Why this job: Be part of a people-first culture with direct influence on decision-making.
- Qualifications: Experience in client delivery roles and strong technical integration skills required.
- Other info: Monthly travel to Dublin covered; no layoffs in three years!
The predicted salary is between 42000 - 66000 £ per year.
Location - UK Remote (travel to Dublin once per month)
Package - up to £55k basic salary, 10% bonus & benefits
Reporting to - Head of Operations
Ingenio is delighted to be working with a privately owned, Irish HQ'd FinTech business who operate in the B2B Payments space. They are looking for an Implementation Consultant to join their PS team.
As an Implementation Consultant, you will be responsible for implementing projects, building technical system design, coordinating the configuration, user acceptance testing, training delivery, and closing stages. You will gather the technical requirements and manage the delivery of the solution. You will be required to attend Dublin-HQ once per month and all travel costs are covered. The role is client-facing.
What you'll do:
- Full ownership of the implementation design, documentation of the client's business requirements, and provision of solutions to their needs and challenges.
- Coordination of the system config based on the requirements documented. Project Support is available within the team, but technical working knowledge of the solution is required – training will be provided.
- Serves as the primary contact for clients during the implementation, manages overall project communication, and resolves issues.
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately.
MUST HAVES:
- You MUST have experience in a client delivery (implementation or PM) role for a software business.
- Strong appreciation for software & technical integration into third party platforms via API, SQL etc.
If this sounds like you, click apply today.
Implementation Consultant employer: Ingenio Global
Contact Detail:
Ingenio Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Familiarise yourself with the FinTech industry, especially B2B payments. Understanding the current trends and challenges in this space will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your technical skills, particularly around API integrations and SQL. Being able to discuss these topics confidently will demonstrate your capability to handle the technical aspects of the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed client relationships and delivered projects. Highlighting your problem-solving skills and customer service focus will set you apart.
✨Tip Number 4
Network with professionals in the FinTech sector, especially those who have worked in implementation roles. They can provide insights and potentially refer you to opportunities within their organisations.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client delivery roles, particularly in software implementation or project management. Emphasise any technical skills you have, such as API integration or SQL knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects you've worked on that align with the responsibilities of the Implementation Consultant position, showcasing your problem-solving skills and client-facing experience.
Highlight Technical Skills: Since the role requires a strong appreciation for software and technical integration, be sure to detail your technical skills in your application. Include examples of how you've successfully managed technical requirements and delivered solutions in past roles.
Showcase Communication Skills: As this is a client-facing role, demonstrate your communication skills in your application. Provide examples of how you've effectively managed project communication and resolved issues with clients in previous positions.
How to prepare for a job interview at Ingenio Global
✨Showcase Your Client Delivery Experience
Make sure to highlight your previous experience in client delivery roles, especially in software implementation or project management. Be ready to discuss specific projects you've worked on and how you successfully managed client relationships.
✨Demonstrate Technical Knowledge
Since the role requires a strong understanding of software and technical integration, brush up on your knowledge of APIs and SQL. Be prepared to explain how you've used these technologies in past projects and how they relate to the implementation process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client expectations. Think of examples where you had to resolve issues during an implementation and how you communicated with clients throughout the process.
✨Emphasise Your People Skills
As this is a client-facing role, it's crucial to demonstrate your interpersonal skills. Share examples of how you've built rapport with clients and maintained a high level of customer service, ensuring their needs were met effectively.
