At a Glance
- Tasks: Lead client projects, design systems, and ensure smooth implementation.
- Company: Join a thriving Irish FinTech firm making waves in B2B Payments.
- Benefits: Enjoy a competitive salary, bonus, and remote work with travel perks.
- Why this job: Be part of a people-first culture and influence key decisions.
- Qualifications: Experience in client delivery roles and strong technical integration skills required.
- Other info: Monthly travel to Dublin covered; no layoffs in three years.
The predicted salary is between 42000 - 66000 £ per year.
Location - UK Remote (travel to Dublin once per month)
Package - up to £55k basic salary, 10% bonus & benefits
Reporting to - Head of Operations
Ingenio is delighted to be working with a privately owned, Irish HQ'd FinTech business who operate in the B2B Payments space. They are looking for an Implementation Consultant to join their PS team.
As an Implementation Consultant, you will be responsible for implementing projects, building technical system design, coordinating the configuration, user acceptance testing, training delivery, and closing stages. You will gather the technical requirements and manage the delivery of the solution. You will be required to attend Dublin-HQ once per month and all travel costs are covered. The role is client-facing.
What you’ll do:
- Full ownership of the implementation design, documentation of the client’s business requirements, and provision of solutions to their needs and challenges.
- Coordination of the system config based on the requirements documented. Project Support is available within the team, but technical working knowledge of the solution is required – training will be provided.
- Serves as the primary contact for clients during the implementation, manages overall project communication, and resolves issues.
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately.
MUST HAVES:
- You MUST have experience in a client delivery (implementation or PM) role for a software business.
- Strong appreciation for software & technical integration into third party platforms via API, SQL etc.
If this sounds like you, click apply today.
Implementation Consultant employer: Ingenio Global
Contact Detail:
Ingenio Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Familiarise yourself with the FinTech industry, especially B2B payments. Understanding the current trends and challenges in this space will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your technical skills related to software integration, particularly APIs and SQL. Being able to discuss these topics confidently will demonstrate your capability to handle the technical aspects of the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed client relationships and delivered projects. Highlighting your client-facing skills will show that you're ready for the responsibilities of this position.
✨Tip Number 4
Research Ingenio and their recent developments, especially their expansion into the US market. Showing that you are informed about the company will reflect your genuine interest and enthusiasm for the role.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client delivery roles, particularly in software implementation or project management. Emphasise any technical skills related to software integration, such as API and SQL knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with client-facing projects and how you can contribute to their people-first approach.
Highlight Relevant Projects: In your application, include specific examples of past projects where you successfully implemented solutions for clients. Detail your role, the challenges faced, and the outcomes achieved to demonstrate your capability.
Show Enthusiasm for the Company: Express your excitement about working with a privately owned FinTech business and your interest in their expansion into the US market. This shows that you are not just looking for any job, but are genuinely interested in their mission and values.
How to prepare for a job interview at Ingenio Global
✨Showcase Your Client Delivery Experience
Make sure to highlight your previous experience in client delivery roles, especially in software implementation or project management. Be prepared to discuss specific projects where you successfully managed client expectations and delivered solutions.
✨Demonstrate Technical Knowledge
Since the role requires a strong understanding of software and technical integration, brush up on your knowledge of APIs and SQL. Be ready to explain how you've used these technologies in past projects and how they relate to the implementation process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Think of examples where you faced challenges during an implementation and how you resolved them while maintaining excellent customer service.
✨Research the Company Culture
Ingenio values a people-first approach, so it's important to understand their company culture. Familiarise yourself with their mission and values, and be ready to discuss how your personal values align with theirs during the interview.