At a Glance
- Tasks: Manage key retail accounts and drive revenue growth through strategic relationships.
- Company: Join Ingenico, a leader in fintech with a commitment to diversity and inclusion.
- Benefits: Full-time role with competitive salary and opportunities for professional development.
- Other info: Dynamic work environment with a focus on collaboration and career growth.
- Why this job: Be the trusted advisor for top-tier clients and make a real impact in the retail sector.
- Qualifications: 5+ years in B2B sales with strong account management skills; fluent in French and English.
The predicted salary is between 36000 - 60000 £ per year.
The Key Account Manager (KAM) – Retail is responsible for developing, managing, and growing strategic relationships with major retail clients in Italy. The role requires a strong blend of commercial acumen, customer-centric mindset, and the ability to manage complex solution sales cycles (hardware, software, and services). The KAM will act as the primary business partner to top-tier retail accounts, ensuring long-term satisfaction, revenue growth, and alignment with the company’s strategic objectives.
Location
The role is ideally based in Dalgety Bay or in the London area.
Key Responsibilities
- Account Management & Growth
Develop and execute account strategies to achieve revenue, margin, and growth targets. Identify new business opportunities within existing accounts (cross-sell, upsell, new solutions). Ensure account plans are updated regularly with clear objectives, pipeline, and action plans. - Client Relationship Management
Act as the trusted advisor and primary point of contact for key retail clients. Build strong multi-level relationships (executive, operational, technical). Ensure customer satisfaction and proactively address issues, escalations, and contract renewals. - Sales Execution
Drive the full sales cycle from opportunity identification to contract signature. Lead negotiations on commercial terms, pricing, and agreements. Collaborate with pre-sales, product, operations, and customer success teams to deliver tailored solutions. - Market & Business Insights
Monitor market trends, competitors, and customer needs in the French retail sector. Provide feedback to product and marketing teams to influence future solutions. - Internal Collaboration
Work closely with colleagues across Europe to share best practices and align on multinational retail accounts. Report regularly on account performance, forecasts, and pipeline progress.
Profile & Qualifications
- Education: Master’s degree in Business, Sales, Marketing, or equivalent.
- Experience: 5+ years in B2B sales, with proven success in account management or business development, ideally within retail, payments, fintech, or technology sectors. Strong track record of managing large/complex accounts and exceeding sales targets.
- Excellent negotiation, presentation, and communication skills (French & English fluent).
- Strong analytical and problem-solving mindset.
- Ability to work autonomously, manage priorities, and travel within France.
As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone.
To learn more about what it’s like working inside Ingenico, follow us on LinkedIn.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Key Account Manager - Retail in Dalgety Bay employer: Ingenico
Ingenico is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to diversity and inclusion, employees are encouraged to thrive in a supportive environment while working with top-tier retail clients in the vibrant locations of Dalgety Bay and London. The company provides competitive benefits and opportunities for meaningful engagement, making it an attractive choice for those seeking a rewarding career in sales and business development.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Retail in Dalgety Bay
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager - Retail at Ingenico, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ingenico. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager - Retail. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager - Retail in Dalgety Bay
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ingenico:When writing your cover letter, make sure to tailor your message specifically for Ingenico. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ingenico
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ingenico that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ingenico that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ingenico’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
