Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with enquiries, book appointments, and process warranty claims.
- Company: Join a reputable franchised dealership in South Tyneside.
- Benefits: Enjoy a competitive salary with potential earnings up to £29k.
- Why this job: Be part of a dynamic team where your communication skills shine and customer satisfaction is key.
- Qualifications: Must have experience as a Service Advisor and a full driving licence.
- Other info: Work Monday to Friday with Saturday mornings required.
The predicted salary is between 26000 - 29000 £ per year.
Are you a fully experienced Motor Vehicle Service Advisor? Are you looking for a move? If so, here is a great opportunity for you.
A fully experienced Service Advisor is required for a franchised dealership. You will be required to:
- handle customer enquiries,
- book customers in,
- arrange collections/deliveries,
- produce job cards,
- price up and sell additional work,
- keep customers informed of progress/delays, invoice and handle payments.
- process warranty claims.
A full current driving license is essential.
Having performed in the role previously is essential as is having experience in service advisor.
You must be IT literate, professional, organised, a team player and have excellent communication skills. If this sounds like you and you are organised, confident and able to work under pressure then we need to be speaking to you today. Give us a call on 0191 4155010 or click apply now.
Hours: Mon – Fri 8.30 am – 5.30pm. Sat 1:3 8.30 am – 12.30 pm.
Wages: Basic £26k, OTE £28k – £29k.
Tagged as: Service Advisor, Service Advisor/warranty admin
#J-18808-Ljbffr
Service Advisor/Warranty Admin in South Tyneside – FT6747 employer: Ingenia Resourcing and Recruitment Ltd
Contact Detail:
Ingenia Resourcing and Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor/Warranty Admin in South Tyneside – FT6747
✨Tip Number 1
Make sure to brush up on your customer service skills. As a Service Advisor, you'll be the first point of contact for customers, so demonstrating your ability to handle enquiries and keep them informed is crucial.
✨Tip Number 2
Familiarise yourself with the specific processes of warranty claims. Understanding how to process these efficiently will set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Highlight your organisational skills during any discussions. Being able to manage bookings, collections, and customer communications effectively is key in this role, so be prepared to share examples of how you've done this in the past.
✨Tip Number 4
Showcase your IT literacy by mentioning any relevant software or systems you've used in previous roles. Being tech-savvy can make a big difference in managing job cards and invoicing efficiently.
We think you need these skills to ace Service Advisor/Warranty Admin in South Tyneside – FT6747
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Motor Vehicle Service Advisor. Include specific examples of how you've handled customer enquiries, booked appointments, and processed warranty claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and professionalism. Mention your ability to work under pressure and your IT literacy, as these are key requirements for the role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you performed similar tasks. Detail your experience in invoicing, handling payments, and selling additional work to demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Ingenia Resourcing and Recruitment Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience as a Service Advisor. Be prepared to discuss specific situations where you successfully handled customer enquiries or processed warranty claims, as this will demonstrate your capability for the role.
✨Demonstrate IT Literacy
Since being IT literate is essential for this position, be ready to talk about the software and systems you've used in past roles. If possible, mention any specific tools that are relevant to the dealership's operations.
✨Exhibit Strong Communication Skills
Communication is key in this role. Prepare examples of how you've effectively communicated with customers and team members in the past, especially in high-pressure situations. This will show that you can keep customers informed and manage expectations.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the dealership and its operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
