At a Glance
- Tasks: Support brokers with complex mortgage cases and enhance their success.
- Company: Ingard Financial, a leading UK mortgage adviser with a focus on quality care.
- Benefits: Competitive salary, hybrid working options, and a supportive environment.
- Other info: Join a growing team where your expertise truly matters.
- Why this job: Make a real impact by mentoring brokers and shaping their growth.
- Qualifications: Strong mortgage industry experience and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Ingard Financial is one of the UK's fastest growing networks and one of the longest established mortgage advisers, providing impartial mortgage and protection advice for over 25 years. Our reputation for excellence is built on personal, quality-focused customer care and genuinely free whole-of-market mortgage and protection advice.
Are you an experienced mortgage broker looking for a fresh challenge away from sales targets and constant client chasing? At Ingard Financial, we're looking for a knowledgeable and commercially minded Broker Support Manager to support our growing network of advisers and AR firms across the UK. This is an ideal role for an experienced mortgage professional who enjoys problem-solving, helping other brokers structure cases, and being seen as a trusted expert within a professional network environment.
The Role
You'll act as a key support contact for our brokers, helping them place cases, navigate lender criteria, and deliver better outcomes for clients. You'll work closely with advisers across residential, buy-to-let and specialist finance, supporting day-to-day mortgage desk enquiries and helping maintain high standards across the network. This role is less about sales and more about experience, technical knowledge, relationships and support.
What You'll Be Doing
- Supporting advisers with complex mortgage and specialist finance cases
- Assisting brokers with lender criteria and product placement
- Managing mortgage desk enquiries by phone and email
- Providing guidance on packaging and case structure
- Supporting advisers with difficult or unusual scenarios
- Liaising with lenders, providers and internal departments
- Helping maintain compliance and quality standards
- Building strong relationships across the broker network
- Contributing to training, broker development and best practice
We're Looking For Someone Who:
- Has strong mortgage industry experience
- Understands residential, buy-to-let and specialist lending
- Enjoys supporting and mentoring other brokers
- Has excellent lender knowledge and market awareness
- Can communicate clearly and confidently
- Is organised, approachable and solutions-focused
- Wants to move into a more strategic and supportive role
Ideal Background
- Experienced Mortgage & Protection Adviser
- Mortgage Desk / Telephone Business Development Manager
- Network Support Manager
- Packaging or Specialist Finance experience
- CeMAP qualified (or equivalent)
Why Join Ingard Financial?
- Supportive and professional environment
- Growing and ambitious business
- Opportunity to influence and support broker growth
- Future Hybrid working options
- Competitive salary and benefits
- A role where your experience genuinely adds value
Interested? If you're an experienced broker looking for a new direction within the industry, we'd love to hear from you. Please send your CV along with a short introduction outlining your background and what interests you about the role.
Broker Support Manager in Glasgow employer: Ingard Financial Limited
Ingard Financial is an exceptional employer, offering a supportive and professional environment where experienced mortgage professionals can thrive. With a focus on broker development and a commitment to quality service, employees benefit from competitive salaries, future hybrid working options, and the opportunity to make a meaningful impact within a growing network. Join us to leverage your expertise in a role that values your contributions and fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Broker Support Manager in Glasgow
✨Network Like a Pro
Get out there and connect with people in the mortgage industry! Attend events, join online forums, and engage on social media. Building relationships can open doors to opportunities that aren’t even advertised.
✨Showcase Your Expertise
Don’t just rely on your CV; let your knowledge shine! Share insights or tips on platforms like LinkedIn. This not only positions you as an expert but also attracts attention from potential employers looking for someone with your skills.
✨Prepare for Informal Chats
Be ready for casual conversations that could lead to job opportunities. Practice discussing your experience and how you can support brokers effectively. You never know when a chat might turn into a job offer!
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website. It shows your enthusiasm and makes it easier for us to spot your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Broker Support Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that align with the Broker Support Manager role. Highlight your mortgage industry experience and any relevant qualifications like CeMAP to catch our eye!
Craft a Compelling Introduction:In your introduction, share a bit about your background and why this role excites you. We love seeing genuine enthusiasm and how you can contribute to our supportive environment.
Showcase Your Problem-Solving Skills:Since this role is all about supporting brokers and navigating complex cases, be sure to include examples of how you've successfully solved problems in your previous roles. We want to see your expertise shine!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity at Ingard Financial!
How to prepare for a job interview at Ingard Financial Limited
✨Know Your Stuff
Make sure you brush up on your mortgage industry knowledge, especially around residential, buy-to-let, and specialist lending. Being able to discuss specific lender criteria and product placements will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've helped brokers or clients navigate complex cases in the past. This role is all about support and solutions, so demonstrating your ability to tackle tricky scenarios will set you apart from other candidates.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. They’re looking for someone who can foster strong relationships within the broker network, so showing your approachable and friendly side can go a long way.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support broker development. This shows that you’re not only interested in the role but also in contributing to the growth of the team and the business.
