At a Glance
- Tasks: Support and enhance a high-performance FX trading platform while driving automation and continuous improvement.
- Company: Join ING, a leading global bank with a focus on innovation and collaboration.
- Benefits: Enjoy comprehensive health cover, generous leave, and hybrid working options.
- Other info: Opportunities for personal growth and a vibrant workplace culture.
- Why this job: Make a real impact in the fast-paced world of FX trading and technology.
- Qualifications: 5+ years in Financial Markets with strong technical skills in SQL, Python, and DevOps.
The predicted salary is between 60000 - 80000 £ per year.
Help power one of ING’s most business-critical platforms at the heart of global FX trading. As an OPS Functional Engineer in the eFX Capability Team, you'll work on high-performance, real-time trading systems that directly impact pricing, liquidity, and client experience worldwide. This is a unique opportunity to combine production support, innovation, automation, and business collaboration in a fast-paced environment where your work delivers visible and meaningful results.
The Team: Broadway is ING’s Front Office eFX platform, supporting FX trading, pricing, hedging, liquidity management, and client services. It combines in-house pricing systems with vendor trading platforms in a high-performance, low-latency environment. The eFX Capability Team operates globally across London, Bucharest, and Singapore, with 7 OPS engineers working in Agile DevOps squads alongside business stakeholders, developers, and vendor teams.
Roles and Responsibilities: As an OPS Functional Engineer, you will support and enhance the Broadway platform, balancing operational support (30%) with delivery and continuous improvement (70%). Key responsibilities include:
- Providing L1/L2 production support, incident resolution, and participation in an on-call rota.
- Managing incidents (internal and vendor), problems, and changes, including writing user stories and driving root-cause analysis.
- Gathering and analysing business requirements and translating them into functional and technical solutions.
- Designing test automation and end-to-end testing frameworks (e.g. Playwright, Python-based testing frameworks).
- Driving automation (e.g. Playwright), monitoring (Prometheus, Grafana, etc), scripting, and environment improvements using modern DevOps practices.
- Collaborating with Product Owners, developers, vendors, and business stakeholders across multiple locations.
- Contributing to backlog management, release testing, and continuous service improvement.
How to Succeed: We're looking for someone who combines strong technical expertise with a passion for solving complex business challenges. You will thrive in this role if you have:
- 5+ years' experience in Financial Markets, ideally with supporting FX or eFX trading platforms.
- Experience as an OPS, Functional Engineer, or DevOps professional supporting business-critical applications.
- Strong knowledge of FX products, Agile delivery methodology and software development lifecycles.
- Hands-on experience with SQL, Python, testing, and automation.
- Familiarity with CI/CD, monitoring tools, Linux environments, and Azure DevOps is advantageous.
- A proactive, self-starting mindset and the confidence to work independently.
- Strong communication and stakeholder management skills.
- A collaborative approach, curiosity to learn, and a drive to continuously improve systems and processes.
Rewards and benefits: We want to make sure that it’s possible for you to strike the right balance between your career and your private life. The benefits of working with us at ING include:
- Comprehensive health cover, including private medical, dental, vision, health screening and in-person GP appointments.
- Generous pension scheme and financial protection, including life assurance, income protection, access to pension guidance and will writing services, and an interest-free season ticket loan.
- Hybrid working and flexibility to work remotely for up to 30 days abroad.
- Generous annual leave, with the option to purchase additional days and time off for key life events.
- Wellbeing and family support, including an Employee Assistance Programme, back-up child and elder care, enhanced family leave policies and support coaching for new parents.
- Lifestyle benefits such as electric vehicle and cycle to work schemes, an on-site gym and access to on-site staff restaurant and barista coffee facilities.
- Opportunities for personal and professional growth through mentoring, learning, short-term assignments and international career development.
- Opportunities to build strong connections through volunteering, employee forums and social clubs.
About us: Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you. Questions? Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.
eFX Ops Engineer in London employer: ING
ING is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making it an ideal environment for those looking to advance their careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land eFX Ops Engineer in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like ING. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace eFX Ops Engineer in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ING.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ING's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ING
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ING.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at ING will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ING employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
