Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and monitor the global Credit Insurance portfolio while liaising with insurers and brokers.
- Company: Join ING, a leading bank known for its strong credit quality and innovative solutions.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team making impactful decisions in the banking sector.
- Qualifications: 5+ years in banking or credit insurance with strong stakeholder management skills.
- Other info: Collaborative environment with a focus on efficiency and results-driven outcomes.
The predicted salary is between 72000 - 108000 Ā£ per year.
Department Overview
ING Wholesale Banking ("WB") is looking to hire a Credit Insurance Portfolio and Business Operations Manager for its Credit Insurance (CPRI) team to be based in London. The Credit Insurance team coordinates the Bank's efforts in insuring loans on a global basis. The team is part of the Loan Distribution Group ("LDG"), which includes Loan Syndicate, Loan Sales and Structured Distribution Solutions. LDG is one of the five functions within ING's Capital Markets and Advisory ("CMA") division alongside Global Capital Markets, Corporate Finance, Corporate Investments and Acquisition Finance.
ING is a recognised buyer of credit insurance with a strong reputation for credit quality and variety of sectors. Growth is expected to continue spurred by Basel 4, capital velocity requirements and collaboration with Structured Distribution Solutions (Significant Risk Transfers involving mezzanine tranches) and Capital Management.
As part of the team, you will be in charge of monitoring the whole CPRI portfolio, coordinating the product globally, monitoring and maintaining secondary limits on insurers, liaising with our two brokers and directly with some insurers, and improving internal processes. Having the ability to deal with both internal and external stakeholders is a must.
Experience/Knowledge/Skills
- At least 5 years' banking experience.
- In a portfolio manager or business manager role, or in the credit insurance sector in a portfolio manager or business manager role.
- Stakeholder management (internal and external).
- Task prioritisation and multitasking.
- Initiative-taking and problem-solving.
Main Duties and Responsibilities of Role
- Monitor the whole CPRI portfolio and coordinate the product globally (London, US and APAC).
- Liaise with CPRI Operations team to ensure effective inālife management of the portfolio.
- Coordinate onboarding and inālife management of insurers and brokers such as KYC and NDA wording.
- Approve and verify all exposures to insurers, the use of brokers and coordinate tax checks.
- Manage exposures to all insurers in line with the Risk Framework and Risk approvals.
- Report credit exposure on insurers to Risk, dashboards, revenues, and distribution volumes to Management.
- Coordinate regular reviews of 50+ insurer groups to enable Risk to understand and approve the structure and reinsurance programmes of the insurers and the business that we place with them, and prepare memos to maintain and increase secondary limits on insurers.
- Responsible for setting up all operational processes for the global CPRI team and ensuring that they are understood and actioned effectively.
- Write new or update procedures and disseminate them to the CPRI Principals.
- Manage and resolve adāhoc queries of all levels of complexity by utilising internal and external network.
- Coordinate adequate support for the product from all functions within the Bank (Legal, Risk, etc.).
- Organise ING Insurance Day sessions and other adāhoc presentations to insurers.
- Support other CPRI colleagues on team projects.
- Maintain strong working relationships with brokers and insurers and all other stakeholders.
Qualification/Education
- Excellent written and oral fluency in English as well as numerical.
- Independent and proactive.
- Team player.
- Efficiency and effectiveness.
- Resultsādriven.
- Intellectually curious.
- Sociable and relationshipāoriented.
- Adaptable and resilient.
Job Details
- Seniority level: MidāSenior level
- Employment type: Fullātime
- Job function: Finance
- Industries: Banking, Capital Markets, and Investment Banking
Credit Insurance Portfolio and Business Operations Manager (VP) (Open) in London employer: ING
Contact Detail:
ING Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Credit Insurance Portfolio and Business Operations Manager (VP) (Open) in London
āØTip Number 1
Network like a pro! Reach out to your connections in the banking and credit insurance sectors. Attend industry events or webinars, and donāt be shy about introducing yourself. You never know who might have the inside scoop on job openings!
āØTip Number 2
Prepare for interviews by researching ING's Credit Insurance team and its recent projects. Show us youāre not just another candidate; demonstrate your knowledge of their operations and how you can contribute to their success.
āØTip Number 3
Practice your stakeholder management skills! Think of examples from your past experiences where youāve successfully managed relationships. We want to see that you can handle both internal and external stakeholders with ease.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows us youāre genuinely interested in joining our team at ING.
We think you need these skills to ace Credit Insurance Portfolio and Business Operations Manager (VP) (Open) in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the Credit Insurance Portfolio and Business Operations Manager role. Highlight your relevant banking experience, especially in portfolio management or credit insurance, and showcase your stakeholder management skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your initiative-taking and problem-solving abilities, as well as your results-driven mindset.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to highlight your excellent written and oral fluency in English. Use clear and concise language in your application to reflect your communication prowess.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it reaches the right team members for review.
How to prepare for a job interview at ING
āØKnow Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand credit insurance portfolios and the specific responsibilities of the role. Be prepared to discuss how you would monitor and coordinate the CPRI portfolio globally, as well as your experience with stakeholder management.
āØShowcase Your Problem-Solving Skills
Prepare examples that highlight your initiative-taking and problem-solving abilities. Think about past experiences where you successfully managed complex queries or improved internal processes, as these will resonate well with the interviewers.
āØDemonstrate Strong Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Be ready to discuss how youāve maintained strong relationships with brokers and insurers in previous roles.
āØBe Ready for Technical Questions
Brush up on your knowledge of risk frameworks and exposure management. Expect questions that test your understanding of these concepts, as well as your ability to report credit exposure effectively. Showing confidence in these areas will set you apart.
