At a Glance
- Tasks: Manage and monitor the global Credit Insurance portfolio while liaising with insurers and brokers.
- Company: Join ING Wholesale Banking, a leader in credit insurance with a strong reputation.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Work in a collaborative environment with excellent career advancement opportunities.
- Why this job: Be part of a dynamic team making impactful decisions in the banking sector.
- Qualifications: 5+ years in banking or credit insurance, strong stakeholder management skills required.
The predicted salary is between 72000 - 108000 £ per year.
Department Overview
ING Wholesale Banking ("WB") is looking to hire a Credit Insurance Portfolio and Business Operations Manager for its Credit Insurance (CPRI) team to be based in London. The Credit Insurance team coordinates the Bank's efforts in insuring loans on a global basis. The team is part of the Loan Distribution Group ("LDG"), which includes Loan Syndicate, Loan Sales and Structured Distribution Solutions. LDG is one of the five functions within ING's Capital Markets and Advisory ("CMA") division alongside Global Capital Markets, Corporate Finance, Corporate Investments and Acquisition Finance.
ING is a recognised buyer of credit insurance with a strong reputation for credit quality and variety of sectors. Growth is expected to continue spurred by Basel 4, capital velocity requirements and collaboration with Structured Distribution Solutions (Significant Risk Transfers involving mezzanine tranches) and Capital Management.
As part of the team, you will be in charge of monitoring the whole CPRI portfolio, coordinating the product globally, monitoring and maintaining secondary limits on insurers, liaising with our two brokers and directly with some insurers, and improving internal processes. Having the ability to deal with both internal and external stakeholders is a must.
Experience/Knowledge/Skills
- At least 5 years' banking experience.
- In a portfolio manager or business manager role, or in the credit insurance sector in a portfolio manager or business manager role.
- Stakeholder management (internal and external).
- Task prioritisation and multitasking.
- Initiative-taking and problem-solving.
Main Duties and Responsibilities of Role
- Monitor the whole CPRI portfolio and coordinate the product globally (London, US and APAC).
- Liaise with CPRI Operations team to ensure effective in‑life management of the portfolio.
- Coordinate onboarding and in‑life management of insurers and brokers such as KYC and NDA wording.
- Approve and verify all exposures to insurers, the use of brokers and coordinate tax checks.
- Manage exposures to all insurers in line with the Risk Framework and Risk approvals.
- Report credit exposure on insurers to Risk, dashboards, revenues, and distribution volumes to Management.
- Coordinate regular reviews of 50+ insurer groups to enable Risk to understand and approve the structure and reinsurance programmes of the insurers and the business that we place with them, and prepare memos to maintain and increase secondary limits on insurers.
- Responsible for setting up all operational processes for the global CPRI team and ensuring that they are understood and actioned effectively.
- Write new or update procedures and disseminate them to the CPRI Principals.
- Manage and resolve ad‑hoc queries of all levels of complexity by utilising internal and external network.
- Coordinate adequate support for the product from all functions within the Bank (Legal, Risk, etc.).
- Organise ING Insurance Day sessions and other ad‑hoc presentations to insurers.
- Support other CPRI colleagues on team projects.
- Maintain strong working relationships with brokers and insurers and all other stakeholders.
Qualification/Education
- Excellent written and oral fluency in English as well as numerical.
- Independent and proactive.
- Team player.
- Efficiency and effectiveness.
- Results‑driven.
- Intellectually curious.
- Sociable and relationship‑oriented.
- Adaptable and resilient.
Job Details
- Seniority level: Mid‑Senior level.
- Employment type: Full‑time.
- Job function: Finance.
- Industries: Banking, Capital Markets, and Investment Banking.
Credit Insurance Portfolio and Business Operations Manager (VP) (Open) in England employer: ING
ING is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making it an ideal environment for those looking to advance their careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Insurance Portfolio and Business Operations Manager (VP) (Open) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to credit insurance. Attend events or webinars where you can meet potential colleagues and decision-makers. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand ING's approach to credit insurance and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your stakeholder management skills! Be ready to share examples of how you've successfully managed relationships in previous roles. This is key for the Credit Insurance Portfolio and Business Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Credit Insurance Portfolio and Business Operations Manager (VP) (Open) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your banking experience, especially in portfolio or business management roles, to show us you’re the right fit for the Credit Insurance team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit insurance and how your background aligns with our needs. Don’t forget to mention your stakeholder management skills and problem-solving abilities!
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your written application demonstrates your excellent communication skills. Use clear and concise language, and don’t shy away from showing your sociable side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at ING
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the Credit Insurance Portfolio. Familiarise yourself with the key metrics, recent trends, and any challenges the team is facing. This will not only show your interest but also allow you to engage in meaningful discussions.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing both internal and external stakeholders. Think of specific situations where you successfully navigated complex relationships or resolved conflicts. This will demonstrate your ability to thrive in a collaborative environment.
✨Be Ready to Discuss Process Improvements
Since the role involves improving internal processes, come prepared with ideas or examples of how you've enhanced efficiency in previous roles. Whether it's streamlining communication or optimising workflows, showing initiative in this area can set you apart.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've faced significant challenges and how you approached solving them. Be ready to discuss your thought process and the outcomes. This will illustrate your proactive nature and ability to tackle issues head-on, which is crucial for this role.
