At a Glance
- Tasks: Manage and monitor the global Credit Insurance portfolio while liaising with insurers and brokers.
- Company: Join ING, a leading bank known for its innovative and collaborative culture.
- Benefits: Enjoy a competitive salary, work-life balance, and opportunities for professional growth.
- Other info: Be part of a diverse team that values integrity and empowers you to succeed.
- Why this job: Make a real impact in the banking sector while developing your skills in a dynamic environment.
- Qualifications: 5+ years in banking or credit insurance, strong stakeholder management, and problem-solving skills.
The predicted salary is between 43200 - 72000 £ per year.
ING Wholesale Banking ("WB") is looking to hire a Credit Insurance Portfolio and Business Operations Manager for its Credit Insurance (CPRI) team to be based in London. The Credit Insurance team coordinates the Bank’s efforts in insuring loans on a global basis. The team is part of Loan Distribution Group (‘LDG’) which includes Loan Syndicate, Loan Sales and Structured Distribution Solutions. LDG is one of the five functions within ING’s Capital Markets and Advisory (‘CMA’) division alongside Global Capital Markets, Corporate Finance, Corporate Investments and Acquisition Finance. ING is a recognised buyer of credit insurance with a strong reputation for credit quality and variety of sectors. Growth is expected to continue spurred by Basel 4, capital velocity requirements and collaboration with Structured Distribution Solutions (Significant Risk Transfers involving mezzanine tranches) and Capital Management.
As part of the team, you will be in charge of monitoring the whole CPRI portfolio, coordinating the product globally, monitoring and maintaining secondary limits on insurers, liaising with our 2 brokers and directly with some insurers, and improving internal processes. Having the ability to deal with both internal and external stakeholders is a must.
Experience/Knowledge/Skills
- At least 5 years’ banking experience.
- In a portfolio manager or business manager role, or in the credit insurance sector in a portfolio manager or business manager role.
- Stakeholder management (internal and external).
- Task prioritisation and multitasking.
- Initiative-taking and problem-solving.
Main Duties and Responsibilities of Role
- Monitor the whole CPRI portfolio and coordinate the product globally (London, US and APAC).
- Liaise with CPRI Operations team to ensure effective in‑life management of the portfolio.
- Coordinate onboarding and in‑life management of Insurers and Brokers such as KYC and NDA wording.
- Approve and verify all exposures to Insurers, the use of Brokers and coordinate tax checks.
- Manage exposures to all Insurers in line with the Risk Framework and Risk approvals.
- Report credit exposure on Insurers to Risk, dashboards, revenues, and distribution volumes to Management.
- Coordinate regular reviews of 50+ insurer groups to enable Risk to understand and approve the structure and reinsurance programmes of the insurers and the business that we place with them, and prepare memos to maintain and increase secondary limits on insurers.
- Responsible for setting up all operational processes for the global CPRI team and ensuring that they are understood and actioned effectively.
- Write new or update procedures and disseminate them to the CPRI Principals.
- Manage and resolve ad hoc queries of all levels of complexity by utilising internal and external network.
- Coordinate adequate support for the product from all functions within the Bank (Legal, Risk, etc.).
- Organise ING Insurance Day sessions and other ad‑hoc presentations to insurer.
- Support other CPRI colleagues on team projects.
- Maintain strong working relationships with Brokers and Insurers and all other stakeholders.
Qualification/Education
- Excellent written and oral fluency in English as well as numerical.
- Independent and proactive.
- Team player.
- Efficiency and effectiveness.
- Results‑driven.
- Intellectually curious.
- Sociable and relationship‑oriented.
- Adaptable and resilient.
ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague is given the opportunity to contribute to that vision. We champion self‑reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead). For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success, and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that’s a promise.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Finance
Industries: Banking, Capital Markets, and Investment Banking
Credit Insurance Portfolio and Business Operations Manager (VP) (Open) employer: ING
ING is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making it an ideal environment for those looking to advance their careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Insurance Portfolio and Business Operations Manager (VP) (Open)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like ING. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Insurance Portfolio and Business Operations Manager (VP) (Open)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ING.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ING's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ING
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ING.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at ING will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ING employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
