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For Companies At a Glance
- Tasks: Manage and monitor the global Credit Insurance portfolio while liaising with insurers and brokers.
- Company: Join ING, a leading bank known for its innovative and collaborative culture.
- Benefits: Enjoy a competitive salary, work-life balance, and opportunities for professional growth.
- Why this job: Make a real impact in the banking sector while developing your skills in a dynamic environment.
- Qualifications: 5+ years in banking or credit insurance, strong stakeholder management, and problem-solving skills.
- Other info: Be part of a diverse team that values integrity and empowers you to succeed.
The predicted salary is between 43200 - 72000 £ per year.
ING Wholesale Banking ("WB") is looking to hire a Credit Insurance Portfolio and Business Operations Manager for its Credit Insurance (CPRI) team to be based in London. The Credit Insurance team coordinates the Bank’s efforts in insuring loans on a global basis. The team is part of Loan Distribution Group (‘LDG’) which includes Loan Syndicate, Loan Sales and Structured Distribution Solutions. LDG is one of the five functions within ING’s Capital Markets and Advisory (‘CMA’) division alongside Global Capital Markets, Corporate Finance, Corporate Investments and Acquisition Finance. ING is a recognised buyer of credit insurance with a strong reputation for credit quality and variety of sectors. Growth is expected to continue spurred by Basel 4, capital velocity requirements and collaboration with Structured Distribution Solutions (Significant Risk Transfers involving mezzanine tranches) and Capital Management.
As part of the team, you will be in charge of monitoring the whole CPRI portfolio, coordinating the product globally, monitoring and maintaining secondary limits on insurers, liaising with our 2 brokers and directly with some insurers, and improving internal processes. Having the ability to deal with both internal and external stakeholders is a must.
Experience/Knowledge/Skills
- At least 5 years’ banking experience.
- In a portfolio manager or business manager role, or in the credit insurance sector in a portfolio manager or business manager role.
- Stakeholder management (internal and external).
- Task prioritisation and multitasking.
- Initiative-taking and problem-solving.
Main Duties and Responsibilities of Role
- Monitor the whole CPRI portfolio and coordinate the product globally (London, US and APAC).
- Liaise with CPRI Operations team to ensure effective in‑life management of the portfolio.
- Coordinate onboarding and in‑life management of Insurers and Brokers such as KYC and NDA wording.
- Approve and verify all exposures to Insurers, the use of Brokers and coordinate tax checks.
- Manage exposures to all Insurers in line with the Risk Framework and Risk approvals.
- Report credit exposure on Insurers to Risk, dashboards, revenues, and distribution volumes to Management.
- Coordinate regular reviews of 50+ insurer groups to enable Risk to understand and approve the structure and reinsurance programmes of the insurers and the business that we place with them, and prepare memos to maintain and increase secondary limits on insurers.
- Responsible for setting up all operational processes for the global CPRI team and ensuring that they are understood and actioned effectively.
- Write new or update procedures and disseminate them to the CPRI Principals.
- Manage and resolve ad hoc queries of all levels of complexity by utilising internal and external network.
- Coordinate adequate support for the product from all functions within the Bank (Legal, Risk, etc.).
- Organise ING Insurance Day sessions and other ad‑hoc presentations to insurer.
- Support other CPRI colleagues on team projects.
- Maintain strong working relationships with Brokers and Insurers and all other stakeholders.
Qualification/Education
- Excellent written and oral fluency in English as well as numerical.
- Independent and proactive.
- Team player.
- Efficiency and effectiveness.
- Results‑driven.
- Intellectually curious.
- Sociable and relationship‑oriented.
- Adaptable and resilient.
ING’s purpose is ‘Empowering people to stay a step ahead in life and in business’. Every ING colleague is given the opportunity to contribute to that vision. We champion self‑reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead). For us, success will only be achieved if we act with Integrity. Some companies see diversity as a box to be ticked. We see it as fundamental to our success, and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that’s a promise.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Finance
Industries: Banking, Capital Markets, and Investment Banking
Credit Insurance Portfolio and Business Operations Manager (VP) (Open) employer: ING
Contact Detail:
ING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Insurance Portfolio and Business Operations Manager (VP) (Open)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to ING or credit insurance. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research ING’s recent projects and how they align with your experience. Show them you’re not just another candidate, but someone who gets their vision.
✨Tip Number 3
Practice your pitch! You need to communicate your skills and experiences clearly. Think of it as telling a story about your career that highlights why you're the perfect fit for the role.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you note. It shows you’re genuinely interested and keeps you on their radar. Plus, it’s a nice touch!
We think you need these skills to ace Credit Insurance Portfolio and Business Operations Manager (VP) (Open)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Insurance Portfolio and Business Operations Manager role. Highlight relevant banking experience, especially in portfolio management or credit insurance, and showcase your stakeholder management skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use specific examples from your past experiences that demonstrate your initiative-taking and problem-solving abilities, as well as your results-driven mindset.
Showcase Your Communication Skills: Since excellent written and oral fluency in English is key, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely, and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at ING
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the credit insurance portfolio and its dynamics. Familiarise yourself with the key metrics, recent trends, and how they relate to ING's operations. This will show your potential employer that you're not just interested in the role but also invested in their success.
✨Master Stakeholder Management
Given the importance of liaising with both internal and external stakeholders, prepare examples of how you've successfully managed relationships in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to navigate complex interactions effectively.
✨Showcase Your Problem-Solving Skills
Be ready to discuss instances where you've taken initiative to solve problems or improve processes. ING values proactive team players, so highlight your ability to identify issues and implement solutions that benefit the entire team.
✨Emphasise Your Adaptability
In a fast-paced environment like ING, adaptability is key. Prepare to share experiences where you've had to adjust quickly to changes or unexpected challenges. This will illustrate your resilience and readiness to thrive in a dynamic setting.
