Customer Journey Lead - Securities Financing (Agile) in London

Customer Journey Lead - Securities Financing (Agile) in London

London Full-Time 60000 - 80000 € / year (est.) No home office possible
ING Group

At a Glance

  • Tasks: Optimise Securities Financing products and analyse market needs to enhance customer journeys.
  • Company: Join ING Group, a leader in innovative financial solutions.
  • Benefits: Enjoy flexible benefits and a fast-paced, dynamic work environment.
  • Other info: Collaborative culture with opportunities for professional growth.
  • Why this job: Make a real impact by shaping customer experiences in the finance sector.
  • Qualifications: Experience with Anvil and strong communication skills are essential.

The predicted salary is between 60000 - 80000 € per year.

ING Group is seeking a Customer Journey Expert in London to optimize Securities Financing products. You will analyze market needs and represent business requirements, ensuring technology solutions meet stakeholder expectations.

A collaborative mindset, strong communication skills, and familiarity with Agile methodologies are essential. Ideal candidates will have experience with Anvil and a comprehensive understanding of the Securities Financing landscape.

Join us for a fast-paced, innovative environment with flexible benefits.

Customer Journey Lead - Securities Financing (Agile) in London employer: ING Group

At ING Group, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is reflected in our flexible benefits and opportunities for professional development, making it an ideal place for those looking to thrive in a fast-paced, innovative environment focused on optimizing Securities Financing products.

ING Group

Contact Detail:

ING Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Journey Lead - Securities Financing (Agile) in London

Tip Number 1

Network like a pro! Reach out to people in the Securities Financing space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Show off your Agile skills! During interviews, share specific examples of how you've used Agile methodologies to drive projects forward. It’s all about demonstrating that collaborative mindset they’re after.

Tip Number 3

Research ING Group thoroughly. Understand their products and recent developments in Securities Financing. This knowledge will help you tailor your conversations and show you're genuinely interested in the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Journey Lead - Securities Financing (Agile) in London

Customer Journey Optimisation
Market Analysis
Business Requirements Representation
Technology Solutions Alignment
Stakeholder Management
Agile Methodologies
Strong Communication Skills

Some tips for your application 🫡

Show Your Passion for Customer Journeys:When writing your application, let us see your enthusiasm for optimising customer journeys. Share specific examples of how you've improved customer experiences in the past, especially in the context of Securities Financing.

Highlight Your Agile Experience:Since we're all about agility here at StudySmarter, make sure to mention any experience you have with Agile methodologies. Talk about how you've collaborated with teams to deliver results and adapt to changing needs.

Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key skills and experiences related to the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at ING Group

Know Your Securities Financing

Make sure you brush up on your knowledge of Securities Financing products. Understand the current market trends and how they impact customer journeys. This will show that you're not just familiar with the terminology but can also discuss real-world applications.

Showcase Your Agile Experience

Since the role requires familiarity with Agile methodologies, be prepared to share specific examples of how you've successfully worked in Agile environments. Discuss your role in sprints, retrospectives, and how you’ve collaborated with cross-functional teams.

Communicate Clearly and Confidently

Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences.

Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about their current projects, team dynamics, and how they measure success in the Customer Journey Lead role. This shows your genuine interest and helps you assess if the company is the right fit for you.