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For Companies At a Glance
- Tasks: Manage and monitor the global Credit Insurance portfolio while liaising with insurers and brokers.
- Company: Join ING, a leading bank known for its innovative and collaborative culture.
- Benefits: Competitive salary, work-life balance, and opportunities for personal growth.
- Why this job: Make a real impact in a dynamic banking environment and enhance your career.
- Qualifications: 5+ years in banking or credit insurance with strong stakeholder management skills.
- Other info: Embrace diversity and innovation in a supportive team atmosphere.
The predicted salary is between 43200 - 72000 £ per year.
Department Overview
ING Wholesale Banking ("WB") is looking to hire a Credit Insurance Portfolio and Business Operations Manager for its Credit Insurance (CPRI) team to be based in London. The Credit Insurance team coordinates the Bank's efforts in insuring loans on a global basis. The team is part of Loan Distribution Group ("LDG") which includes Loan Syndicate, Loan Sales and Structured Distribution Solutions. LDG is one of the five functions within ING's Capital Markets and Advisory ("CMA") division alongside Global Capital Markets, Corporate Finance, Corporate Investments and Acquisition Finance.
ING is a recognised buyer of credit insurance with a strong reputation for credit quality and variety of sectors. Growth is expected to continue spurred by Basel 4, capital velocity requirements and collaboration with Structured Distribution Solutions (Significant Risk Transfers involving mezzanine tranches) and Capital Management.
As part of the team, you will be in charge of monitoring the whole CPRI portfolio, coordinating the product globally, monitoring and maintaining secondary limits on insurers, liaising with our 2 brokers and directly with some insurers, and improving internal processes. Having the ability to deal with both internal and external stakeholders is a must.
Experience/Knowledge/Skills
- At least 5 years' banking experience in a portfolio manager or business manager role, or in a support function role (risk, finance, operations, etc.) or in the credit insurance sector in a portfolio manager or business manager role.
- Stakeholder management (internal and external)
- Decision-making under ambiguity
- Task prioritisation and multitasking
- Initiative-taking and problem-solving
Main Duties and Responsibilities of Role:
- Monitor the whole CPRI portfolio and coordinate the product globally (London, US and APAC)
- Liaise with CPRI Operations team to ensure effective in life management of the portfolio
- Coordinate onboarding and in life management of Insurers and Brokers such as KYC and NDA wording
- Approve and verify all exposures to Insurers, the use of Brokers and coordinate tax checks
- Manage exposures to all Insurers in line with the Risk Framework and Risk approvals
- Report credit exposure on Insurers to Risk, dashboards, revenues, and distribution volumes to Management
- Coordinate regular reviews of 50+ insurer groups to enable Risk to understand and approve the structure and reinsurance programmes of the insurers and the business that we place with them, and prepare memos to maintain and increase secondary limits on insurers
- Responsible for setting up all operational processes for the global CPRI team and ensuring that they are understood and actioned effectively
- Write new or update procedures and disseminate them to the CPRI Principals
- Manage and resolve ad hoc queries of all levels of complexity by utilising internal and external network
- Coordinate adequate support for the product from all functions within the Bank (Legal, Risk, etc.);
- Organise ING Insurance Day sessions and other ad hoc presentations to insurer
- Support other CPRI colleagues on team projects
- Maintain strong working relationships with Brokers and Insurers and all other stakeholders.
Qualification/Education
- Excellent written and oral fluency in English as well as numerical.
Personal Competencies
- Independent and proactive
- Confident decision-maker
- Team player
- Attention to detail
- Efficiency and effectiveness
- Results-driven
- Intellectually curious
- Sociable and relationship-oriented
- Adaptable and resilient
ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead). For us, success will only be achieved if we act with Integrity.
Some companies see diversity as a box to be ticked. We see it as fundamental to our success, and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that's a promise.
Credit Insurance Portfolio and Business Operations Manager (VP) in London employer: ING Group
Contact Detail:
ING Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Insurance Portfolio and Business Operations Manager (VP) in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join LinkedIn groups, and don’t be shy about reaching out to current employees at ING. Building relationships can open doors that applications alone can't.
✨Ace the Informational Interview
Set up informal chats with professionals in the credit insurance sector. This is your chance to learn more about the role and showcase your enthusiasm. Plus, it’s a great way to get insider tips on what ING looks for in candidates!
✨Showcase Your Skills
Prepare to discuss your experience in stakeholder management and decision-making. Use specific examples from your past roles to demonstrate how you’ve tackled challenges and contributed to team success. We love seeing results-driven candidates!
✨Apply Through Our Website
Don’t forget to apply directly through the ING careers page! It shows you're genuinely interested and gives you a better chance of being noticed. Plus, we’re always on the lookout for proactive candidates who take the initiative.
We think you need these skills to ace Credit Insurance Portfolio and Business Operations Manager (VP) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in credit insurance and portfolio management. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Stakeholder Management Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your experience in managing relationships. Share specific examples of how you've successfully navigated complex interactions in your previous roles.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still reflecting your personality.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status directly!
How to prepare for a job interview at ING Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the Credit Insurance portfolio and its dynamics. Familiarise yourself with the key metrics, recent trends, and how they relate to the broader banking landscape. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Master Stakeholder Management
Given the importance of liaising with both internal and external stakeholders, prepare examples of how you've successfully managed relationships in previous roles. Think about specific challenges you faced and how you navigated them. This will highlight your ability to communicate effectively and build rapport.
✨Showcase Your Decision-Making Skills
Be ready to discuss situations where you had to make decisions under ambiguity. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your thought process and how you approach problem-solving, which is crucial for this role.
✨Demonstrate Your Proactivity
ING values initiative-taking, so come prepared with ideas on how you could improve processes within the CPRI team. Think about any inefficiencies you've noticed in past roles and how you addressed them. This will show that you're not just a team player but also someone who takes ownership of their work.
