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- Tasks: Optimise Securities Financing products and analyse market needs to enhance customer journeys.
- Company: Join ING Group, a leader in innovative financial solutions.
- Benefits: Enjoy flexible benefits and a fast-paced work environment.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Make a real impact by shaping customer experiences in a dynamic sector.
- Qualifications: Experience with Anvil and strong communication skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
ING Group is seeking a Customer Journey Expert in London to optimize Securities Financing products. You will analyze market needs and represent business requirements, ensuring technology solutions meet stakeholder expectations.
A collaborative mindset, strong communication skills, and familiarity with Agile methodologies are essential. Ideal candidates will have experience with Anvil and a comprehensive understanding of the Securities Financing landscape.
Join us for a fast-paced, innovative environment with flexible benefits.
Customer Journey Lead - Securities Financing (Agile) employer: ING Group
Contact Detail:
ING Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Journey Lead - Securities Financing (Agile)
✨Tip Number 1
Network like a pro! Reach out to folks in the Securities Financing space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your Agile skills! When you get the chance, share examples of how you've successfully worked in Agile teams. It’s all about demonstrating that collaborative mindset they’re after.
✨Tip Number 3
Prepare for those interviews by diving deep into the company’s products and market needs. The more you know, the better you can showcase how you’ll optimise their Securities Financing offerings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Journey Lead - Securities Financing (Agile)
Some tips for your application 🫡
Show Your Passion for Customer Journeys: When writing your application, let us see your enthusiasm for optimising customer journeys. Share specific examples of how you've improved customer experiences in the past, especially in the context of Securities Financing.
Highlight Your Agile Experience: Since we're all about agility here, make sure to mention any experience you have with Agile methodologies. We want to know how you've collaborated with teams and adapted to changes in fast-paced environments.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you're a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at ING Group
✨Know Your Securities Financing
Make sure you brush up on your knowledge of Securities Financing products. Understand the current market trends and how they impact customer journeys. This will show that you're not just familiar with the terminology but can also discuss real-world applications.
✨Showcase Your Agile Experience
Since the role requires familiarity with Agile methodologies, be prepared to share specific examples of how you've successfully worked in Agile environments. Discuss your role in sprints, retrospectives, and how you’ve collaborated with cross-functional teams.
✨Communicate Clearly and Confidently
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current projects, team dynamics, and how they measure success in the Customer Journey Lead role. This shows your genuine interest and helps you assess if the company is the right fit for you.