At a Glance
- Tasks: Maintain and improve equipment efficiency while minimising downtime and maximising productivity.
- Company: Join SMT GB, a leader in heavy plant engineering with a focus on innovation.
- Benefits: Enjoy health benefits, pension matching, and team-focused perks like volunteering days.
- Other info: Dynamic work environment with strong support for personal and professional growth.
- Why this job: Step into a desk-based role that offers real challenges and career advancement opportunities.
- Qualifications: NVQ Level 3 in Plant Maintenance and experience in heavy plant engineering required.
The predicted salary is between 36000 - 60000 € per year.
Overview
Uptime Engineer - Role Overview. SMT GB is looking for experienced Engineers who are ready to advance their career in a role that moves away from the tools and into a new challenge. Working as a desk based Uptime Engineer, you will be responsible for maintaining and improving the operational efficiency of equipment. You will work closely with customers to ensure their machinery is performing at optimal levels, minimizing downtime, and maximizing productivity. This is a depot based role and can be based from either our Brownhills or Treforest depot.
Responsibilities
- Develop maintenance strategies based on contract fleet trends to improve reliability and performance.
- Ensure systems are updated with accurate machine population data, ensuring all regional machines report correctly.
- Use inspection reports, oil analysis, and internal systems to identify and address machine issues.
- Oversee and support parts and service quotes to increase incremental work on contract machines.
- Identify parts, labour, and tooling needs for warranty cases to reduce engineer travel and minimise unrecoverable costs.
- Generate sales leads for high-value work and actively promote parts, remanufactured products, and service solutions.
- Gather market intelligence, monitor competitor activity, and report on lost sales to improve performance.
- Collaborate with internal teams on contract strategies and cost management throughout the machines lifecycle.
- Manage technical support escalations, assist with complex customer communications, and oversee rework programs efficiently.
- Ensure product updates and bulletins are actioned as part of relevant repairs and undertake additional duties as required.
Qualifications and Skills
- NVQ Level 3 in Plant Maintenance or equivalent
- Experience in a Heavy Plant Engineer role with demonstrable diagnostic and repair experience
- Good technical knowledge of current heavy plant mechanical systems, machine ranges and parts
- Excellent communication skills both written and verbal
- Passionate about delivering exceptional levels of customer service
- Ability to troubleshoot and solve problems efficiently
- Able to build good working relationships with internal and external stakeholders at all levels
- Able to produce and understand technical reports
- Ability to work at pace and using own initiative
- Strong IT skills with the ability to use all MS packages and systems
Desirable Skills
- Experience working in a technical support or project coordination
- Condition Monitoring experience
Benefits
- Health benefits including Health Cash Plan, physio access, and 24/7 GP service
- Lifecycle and wellbeing support, including enhanced sick pay and family leave
- Pension with contribution matching
- Car leasing and cycle-to-work schemes, discounts on groceries and holidays
- Team-focused benefits, refer-a-friend bonus, long service awards, volunteering day, and Employee Council opportunities
Note: This description retains the core role content and eligibility requirements. It does not include site-only notices or tracking references beyond the essential EEO statements.
Uptime Engineer in Pontypridd employer: Ing.-Büro per|con|pro Training and consulting for the project propelled economy
SMT GB is an exceptional employer for Uptime Engineers, offering a supportive work culture that prioritises employee growth and development. With depot-based roles in Brownhills and Treforest, employees benefit from a range of health and wellbeing initiatives, competitive pension schemes, and team-focused perks that foster collaboration and community. The company encourages innovation and provides opportunities to engage with customers directly, making it a rewarding environment for those looking to make a meaningful impact in their careers.
Contact Detail:
Ing.-Büro per|con|pro Training and consulting for the project propelled economy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Uptime Engineer in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Uptime Engineer role.
✨Tip Number 2
Prepare for those interviews by researching the company and understanding their machinery and services. We want you to show off your knowledge about their operations and how you can improve efficiency. Confidence is key, so practice common interview questions and have your own ready!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to remind them of your fit for the Uptime Engineer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Uptime Engineer in Pontypridd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Uptime Engineer role. Highlight your experience in heavy plant engineering and any relevant qualifications, like your NVQ Level 3. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your customer service skills and technical knowledge – we love that!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see that you can communicate effectively with both customers and internal teams.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at Ing.-Büro per|con|pro Training and consulting for the project propelled economy
✨Know Your Stuff
Make sure you brush up on your technical knowledge of heavy plant mechanical systems. Be ready to discuss specific machinery you've worked with and how you've improved their performance. This will show that you're not just familiar with the role, but that you can bring real expertise to the table.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Think about times when you identified machine problems and how you resolved them efficiently. This will demonstrate your troubleshooting abilities and your proactive approach to minimising downtime.
✨Communicate Clearly
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. You might be asked to explain technical concepts to non-technical stakeholders, so being able to simplify your language is key. Good communication can set you apart from other candidates.
✨Be a Team Player
Highlight your experience working collaboratively with internal teams. Discuss how you've contributed to contract strategies or cost management in the past. Showing that you can build strong relationships with colleagues and customers alike will make you a more attractive candidate for the Uptime Engineer role.
