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For Companies At a Glance
- Tasks: Service and repair heavy machinery while delivering top-notch customer support.
- Company: Join a forward-thinking company focused on project-driven economies.
- Benefits: Enjoy 25 days annual leave, life assurance, and a cycle to work scheme.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Engineering qualification and experience in heavy machinery repair required.
- Other info: Great opportunities for career growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Field Service Engineer - Road Machinery. This role will be part of a team of engineers covering the central belt of Scotland. The focus of this role is to ensure we deliver a first class service to both internal and external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representatives and your Line Manager.
What You Will Be Doing
- Service and repair Dynapac Machinery, Volvo construction equipment or miscellaneous equipment.
- Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
- Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
- Work in line with quotations and time guides, highlighting to management where additional work may be required.
- Ensure software updates are installed as new versions are released.
- Complete tablet inputs, electronic reports and timesheets in real time providing comprehensive details of the work undertaken.
- Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion.
- Able to work overtime as and when required and to honour reasonable call out requests.
- Attend any relevant product or systems training courses.
Requirements
- A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G).
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS.
- Ability to communicate efficiently with colleagues, management and customers.
- Work with a cost conscious mindset to ensure maximum profitability.
- Ability to problem solve and high level of diagnostic skills.
- Confident using computer systems and outlook.
- High levels of attention to detail.
- Conscientious in all aspects of the job.
- Highly responsible, reliable, honest and trustworthy.
- Ability to understand technical literature/systems.
Desirable
- Experience of Welding and Fabrication.
Benefits
- 5% Employer Pension contribution.
- 25 days annual leave + Bank Holidays.
- Cycle to Work Scheme.
- Life Assurance 4 x annual salary.
- Yulife Wellbeing App offering discounts and vouchers.
- Financial/Physical/Mental Health Counselling and Coaching sessions.
- Free Will writing service.
- EAP, which includes 24/7 Doctor access.
- Healthshield Cashplan for all employees.
- Family Friendly policies.
- Company events.
Field Service Engineer - Road Machinery in London employer: Ing.-Büro per|con|pro Training and consulting for the project propelled economy
Contact Detail:
Ing.-Büro per|con|pro Training and consulting for the project propelled economy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Road Machinery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with heavy machinery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Dynapac or Volvo equipment, make sure to highlight that in conversations. Bring along examples of your past work or any relevant projects to discuss during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in. Express your enthusiasm for the Field Service Engineer role and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineer - Road Machinery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience with heavy construction plant and any specific machinery you've worked on, like Dynapac or Volvo. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to communicate effectively with customers and colleagues.
Show Off Your Technical Skills: In your application, be sure to showcase your technical knowledge and diagnostic skills. Mention any formal qualifications you have, like NVQ 3 or C&G, and provide examples of how you've successfully tackled mechanical problems in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ing.-Büro per|con|pro Training and consulting for the project propelled economy
✨Know Your Machinery
Before the interview, brush up on your knowledge of Dynapac and Volvo construction equipment. Familiarise yourself with common issues and repairs associated with these machines. This will not only show your technical competence but also demonstrate your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved mechanical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your skills can benefit the company.
✨Communicate Effectively
Since the role involves liaising with customers and colleagues, practice articulating your thoughts clearly. Think about how you would explain complex technical issues to someone without a technical background. Good communication can set you apart from other candidates.
✨Be Cost-Conscious
Understand the importance of working within budget constraints. Be ready to discuss how you've previously identified revenue opportunities or cost-saving measures in your work. This shows that you’re not just technically skilled but also commercially aware.
