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For Companies At a Glance
- Tasks: Service and repair heavy machinery while delivering top-notch customer support.
- Company: Join a forward-thinking company focused on project-driven economies.
- Benefits: Enjoy 25 days leave, pension contributions, and wellness perks.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Engineering qualification and experience with heavy machinery required.
- Other info: Opportunities for training and career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Field Service Engineer - Road Machinery. This role will be part of a team of engineers covering the central belt of Scotland. The focus of this role is to ensure we deliver a first class service to both internal & external customers.
To actively seek revenue opportunities and discuss these with customers, Customer Support Representatives and your Line Manager.
What You Will Be Doing
- Service and repair Dynapac Machinery, Volvo construction equipment or miscellaneous equipment.
- Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
- Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
- Work in line with quotations and time guides, highlighting to management where additional work may be required.
- Ensure software updates are installed as new versions are released.
- Complete tablet inputs, electronic reports and timesheets in real time providing comprehensive details of the work undertaken.
- Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion.
- Able to work overtime as and when required and to honour reasonable call out requests.
- Attend any relevant product or systems training courses.
Requirements Knowledge, Skills, And Experience
- A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G).
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS.
- Ability to communicate efficiently with colleagues, management and customers.
- Work with a cost conscious mindset to ensure maximum profitability.
- Ability to problem solve and high level of diagnostic skills.
- Confident using computer systems and outlook.
- High levels of attention to detail.
- Conscientious in all aspects of the job.
- Highly responsible, reliable, honest and trustworthy.
- Ability to understand technical literature/systems.
Desirable
- Experience of Welding and Fabrication.
Benefits
- 5% Employer Pension contribution.
- 25 days annual leave + Bank Holidays.
- Cycle to Work Scheme.
- Life Assurance 4 x annual salary.
- Yulife Wellbeing App offering discounts and vouchers.
- Financial/Physical/Mental Health Counselling and Coaching sessions.
- Free Will writing service.
- EAP, which includes 24/7 Doctor access.
- Healthshield Cashplan for all employees.
- Family Friendly policies.
- Company events.
Field Service Engineer - Road Machinery employer: Ing.-Büro per|con|pro Training and consulting for the project propelled economy
Contact Detail:
Ing.-Büro per|con|pro Training and consulting for the project propelled economy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Road Machinery
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with heavy machinery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Dynapac or Volvo equipment, make sure to highlight that in conversations. Bring up specific projects where you solved complex problems to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in. Express your enthusiasm for their work and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your qualifications. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Field Service Engineer - Road Machinery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience with heavy construction plant and any specific machinery you've worked on, like Dynapac or Volvo. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don't forget to mention your problem-solving skills and your ability to communicate effectively with customers and colleagues.
Show Off Your Technical Skills: In your application, be sure to showcase your technical knowledge and diagnostic skills. Mention any formal qualifications you have, like NVQ 3 or C&G, and provide examples of how you've successfully diagnosed and repaired machinery in the past. We love seeing those details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Ing.-Büro per|con|pro Training and consulting for the project propelled economy
✨Know Your Machinery
Make sure you brush up on your knowledge of Dynapac and Volvo construction equipment. Familiarise yourself with common issues and repairs, as well as the latest software updates. This will show that you're not just technically competent but also genuinely interested in the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've identified and solved mechanical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your advanced diagnostic skills effectively.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and colleagues, practice articulating your thoughts clearly. Think about how you can explain complex technical issues in simple terms. This will highlight your ability to communicate efficiently, which is crucial for customer satisfaction.
✨Be Cost-Conscious
Understand the importance of working with a cost-conscious mindset. Be ready to discuss how you've previously identified revenue opportunities or improved profitability in your past roles. This will demonstrate that you align with the company's commercial focus.
