At a Glance
- Tasks: Help customers maximise our solutions and support software implementations.
- Company: Join Infront, a leading provider of market data and financial software.
- Benefits: Enjoy competitive holidays, remote work options, and wellness initiatives.
- Other info: Be part of an international team with excellent career growth opportunities.
- Why this job: Develop consulting skills while making a real impact in financial markets.
- Qualifications: Degree in relevant field and 1-3 years of customer-facing experience.
The predicted salary is between 60750 - 74250 £ per year.
About Infront
At Infront, we are committed to fostering an inclusive workplace, recognising our diverse team as one of our most valuable assets. For 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office marks an exciting next chapter, and we're growing our team in order to write it. Our strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading & Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed.
About the Role
As a Junior Solution Consultant within our Services team, you will play an important role in helping our customers get the most out of our solutions. You will work closely with customers and colleagues to understand business needs and support the delivery of solutions that address their challenges. Working alongside experienced consultants and specialists, you will be involved in different stages of the customer journey, from gathering requirements and configuring solutions to supporting testing, training and go-live activities. This is an excellent opportunity for someone looking to develop their consulting and technical skills, gain hands-on experience with software implementations and build a career at the intersection of technology, business and financial markets. You will collaborate with colleagues across Customer Success, Product, IT Operations, Sales and Customer Care to help deliver a positive customer experience and successful implementation projects.
Responsibilities
- Participate in customer discovery sessions and workshops to understand business needs, processes and implementation requirements.
- Help translate customer requirements into practical solution designs and configuration plans.
- Support the configuration of Infront solutions, including workflows, permissions, reports, dashboards, product settings and reference data.
- Contribute to customer onboarding and implementation activities, ensuring projects progress smoothly and customers receive the support they need.
- Assist with project scoping, delivery planning and the preparation of Statements of Work in collaboration with the wider Services team.
- Support User Acceptance Testing (UAT), helping customers test and validate solutions ahead of go-live.
- Prepare and deliver customer training sessions, administrator guidance and knowledge transfer activities, with support from senior colleagues where needed.
- Work with technical teams on data migration, integrations and environment readiness.
- Prepare and maintain implementation documentation, process guides and customer handover materials.
- Assist with assessing customer change requests and supporting release planning and service transitions.
- Help investigate functional issues and provide first-level functional support, escalating more complex matters when required.
- Collaborate with Customer Success to support a smooth transition from implementation into business-as-usual operations.
- Share customer feedback and observations with colleagues across Product, Sales and Technology to contribute to continuous improvement.
- Support pre-sales activities, including solution demonstrations, requirements gathering and customer workshops.
Who you are
- You have a degree in Business, Finance, Economics, Computer Science, Information Technology or a related field, or equivalent practical experience.
- You have approximately 1–3 years of professional experience, ideally in a customer-facing, consulting, business analysis, technology or financial services environment.
- You have an interest in technology, financial markets and understanding how software solutions can address business challenges.
- You have good analytical and problem-solving skills and enjoy understanding business requirements and finding practical solutions.
- You have strong communication and interpersonal skills and feel comfortable interacting with customers and collaborating with both business and technical stakeholders.
- You are motivated to develop your skills in software configuration, implementation, requirements gathering and customer training.
- You enjoy working as part of a team, are comfortable taking responsibility for assigned tasks and are keen to gradually take on more ownership as you develop.
- You are curious, proactive and adaptable, with a positive attitude and a customer-focused mindset.
- You have a basic understanding of operating systems, with some exposure to Windows and/or Linux.
- Familiarity with REST APIs, XML, JSON, Python or SQL is an advantage, but not essential.
- An interest in financial markets, trading workflows or the buy-side/sell-side industry is a plus. Exposure to the FIX protocol is beneficial but not required.
- You are fluent in English, both written and spoken.
Our offer
- Health & wellness: Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.
- Holiday: Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.
- Remote work: Enjoy the opportunity to work one day a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.
- Learning & development: Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.
- Culture & impact: Be part of an international team with a startup mindset and play a key role in making a meaningful impact.
- Our offices: Work from Europe’s leading financial centres and be at the heart of where finance happens.
Additional notes: All candidates selected for employment are subject to Pre-Employment Screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace. We kindly ask that you submit your CV in English.
Job location: United Kingdom (GB), London
Company: Infront Financial Information Ltd. (UK)
Junior Trading Solution Consultant (m/f/d) in London employer: Infront
Threshold Sports is an exceptional employer, offering a vibrant work culture in Brighton that prioritises passion and customer focus. With a commitment to employee growth through internal training and mentoring opportunities, as well as generous benefits like flexible working hours, health initiatives, and a supportive environment, we empower our team to thrive both personally and professionally while making a meaningful impact through our events.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Trading Solution Consultant (m/f/d) in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Infront. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Infront.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Infront. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Junior Trading Solution Consultant (m/f/d) in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Infront and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Infront how you can be a team player!
How to prepare for a job interview at Infront
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Infront.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Infront's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
