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- Tasks: Handle complex IT escalations and mentor junior engineers in a dynamic environment.
- Company: Respected Microsoft Gold partner MSP in the UK.
- Benefits: Full-time role with potential for hybrid flexibility after probation.
- Why this job: Join a leading tech company and make a real impact in IT support.
- Qualifications: Experience in 3rd Line support and strong skills in Azure and M365.
- Other info: Great opportunity for career growth and professional development.
The predicted salary is between 36000 - 60000 £ per year.
A respected Microsoft Gold partner MSP in the United Kingdom is seeking a Mid-Senior Level IT Support Engineer. In this senior role, you will handle complex escalations and mentor junior engineers.
Key qualifications include:
- Solid experience in 3rd Line support
- Strong skills in Microsoft technologies such as Azure and M365
- A proactive approach to problem-solving
This opportunity offers full-time employment in an office-based environment with potential for hybrid flexibility after probation.
Senior Azure & M365 Support Engineer employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Contact Detail:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Azure & M365 Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft technologies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Azure and M365, as well as how you've tackled complex escalations in the past.
✨Tip Number 3
Show off your mentoring skills! Be ready to share examples of how you've helped junior engineers grow. This will highlight your leadership potential and fit for the senior role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Azure & M365 Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure and M365. We want to see how your skills match the role, so don’t be shy about showcasing your 3rd Line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing a proactive approach in your writing.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We’re looking for someone who can handle escalations and mentor others, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your Azure and M365 knowledge. Be ready to discuss specific scenarios where you've used these technologies, especially in 3rd Line support. The more examples you can provide, the better!
✨Showcase Your Mentoring Skills
Since this role involves mentoring junior engineers, think of instances where you've guided others. Prepare to share how you approach teaching complex concepts and supporting team growth.
✨Problem-Solving Mindset
Be prepared to tackle hypothetical problems during the interview. Practice articulating your thought process when faced with a technical challenge, highlighting your proactive approach to finding solutions.
✨Understand the Company Culture
Research the company’s values and work environment. Being able to align your answers with their culture will show that you're not just a fit for the role, but also for the team. It’s all about showing you’re on the same page!
