Technical Engineer in Maidenhead

Overview

Do you want to be an exceptional Project Engineer / 3rd line support engineer that works on project implementations & migrations in a dynamic, growing team?

Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner?

Do you have a breadth of skills across Microsoft, Cloud, Server, Networking, 365, Azure, IT Infrastructure that you are keen to develop?

Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?

You must have experience working for an IT Managed Services Provider in the UK with a current UK Driving licence.

Here’s a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services projects to their high-value, key clients. This is a visible, technical engineering role where you’ll handle client-focused project implementations, migrations and support escalations, and act as a technical mentor within the business.

Responsibilities

• Proven experience with Server / Network / IT Infrastructure Upgrades, Migrations
• Broad understanding of Microsoft, Cloud, Networking, 365, Azure
• Configure and manage Windows Server environments and Microsoft 365 tenants.
• Install, maintain, and support network infrastructure, including firewalls, switches, and wireless devices.
• Support and administer Active Directory, Group Policies, Hyper-V, and SharePoint Online.
• Comfortable with scripting to Automate tasks (e.g. PowerShell)
• Proven 3rd Line support experience in a busy MSP or IT Services environment
• Confidence dealing with major incidents, escalations and tricky support issues
• A clear, confident communicator who enjoys solving problems and helping others
• Happy being office-based with travel to client sites.
• This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a
• If you’re looking for a technically stimulating role in a business that genuinely values training and development – get in touch!

Duties and Responsibilities

• Client-focused project implementations, migrations
• Acting as the final escalation point for complex tickets and service desk issues
• Leading troubleshooting and taking ownership of major incidents and problems – including post-incident analysis
• Working on professional services during project transitions and onboarding
• Helping junior engineers develop – peer reviews, guidance, and knowledge sharing
• Creating and updating internal documentation and best-practice procedures
• Representing the technical team in client conversations and internal reviews
• This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a role in a technically stimulating environment – get in touch!