At a Glance
- Tasks: Lead and shape the Managed Security Services for a top IT Solutions Provider.
- Company: Join a leading IT Solutions and Services Provider with exceptional growth potential.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Why this job: Be at the forefront of cyber security innovation and make a real impact.
- Qualifications: Proven experience in cyber security operations and strong leadership skills.
- Other info: Collaborative culture with regular team meet-ups and exciting growth opportunities.
The predicted salary is between 72000 - 108000 £ per year.
Are you ready to step into a new Head of MSSP within exceptional growth? Do you want to be part of the leadership function of the largest service offering within a phenomenal solution provider? Do you want to shape the service model for years to come and make it something special?
We are partnered exclusively with a leading IT solutions and services provider to find their new Head of Managed Security Services. This role is one of the most exciting roles out there, and we are looking for someone who is in a similar role and wants to scale up their role. You will have 4 direct reports with over 60 people operationally within those teams.
Your key focus will be to maintain, improve, and deliver the service that is provided to clients. You will ensure maximum responsiveness to clients, ensure KPIs are met, be the final escalation point for any grievances from the client, and remediate or put new services in place to ensure the client has the service they require.
You will lead the service strategy and ensure that the maximum level of service is always delivered. You will be working directly with the Directorship of the overall Cyber Division, taking their vision and translating it into a feasible and deliverable service model. You will be expected to operate at the highest levels of compliance and ensure the team does too.
You will be working directly with some of the biggest clients the business has to improve the current relationship and enable the business to be a trusted advisor on all security managed services they utilise. Lots of new services are being brought on in 2026, and you will be instrumental in bringing these into the portfolio and ensuring the service level always remains sky high.
Proven experience in leading large-scale cyber security operations, including SOC, cyber engineering, and managed security services. Demonstrable experience of leading through major security incidents or crisis situations. Deep understanding of security technologies (Azure Cloud, SIEM/SOAR, MS Defender Suite, Automation), vulnerability/threat management, and security frameworks/methodologies. Strong leadership and people management skills, with experience developing senior managers and technical teams. Commercial acumen and experience managing budgets, contracts, and service portfolios. Excellent communication, stakeholder management, and influencing skills at executive level.
Duties and responsibilities:
- Define and execute the cyber security services strategy.
- Oversee the design and delivery of cyber security services, ensuring operational excellence, scalability, and resilience.
- Ensure the effective day-to-day running of the SOC.
- Oversee cyber operations and engineering teams, ensuring robust delivery of managed security services.
- Maintain and enhance security governance frameworks, ensuring compliance with relevant standards and regulations.
- Act as the senior escalation point for major incidents and client concerns, ensuring timely resolution and transparent communication.
- Own the cyber services budget, including forecasting, cost control, and investment planning.
- Demonstrate continuous improvement and strong return on investment to our customers.
- Identify and evaluate emerging technologies and methodologies to maintain a competitive edge.
This is as good a role as there is out there now; you will be a huge part of the growth and excitement within the Cyber Division.
Head of Managed Security Services – Microsoft, SOC, MSSP, Cyber Operations, Engineering in London employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Contact Detail:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Managed Security Services – Microsoft, SOC, MSSP, Cyber Operations, Engineering in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want to show them that you’re not just a fit for the role, but also for their team. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We need to be confident and articulate when discussing our experience and how it aligns with the role of Head of Managed Security Services.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We want to remind them why you’re the best candidate for the job!
We think you need these skills to ace Head of Managed Security Services – Microsoft, SOC, MSSP, Cyber Operations, Engineering in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Managed Security Services. Highlight your experience in leading cyber security operations and managing teams, as well as any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this exciting role. Share your vision for the service model and how you plan to enhance client relationships, making it clear that you understand the importance of operational excellence.
Showcase Your Leadership Skills: We want to see your leadership style! Include examples of how you've developed senior managers and technical teams in the past. This is key for us, as you'll be leading a large team and driving the service strategy.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this fantastic opportunity in our growing Cyber Division.
How to prepare for a job interview at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
✨Know Your Cyber Security Stuff
Make sure you brush up on your knowledge of security technologies like Azure Cloud, SIEM/SOAR, and the MS Defender Suite. Be ready to discuss how you've led large-scale cyber security operations and handled major incidents. This role is all about demonstrating your expertise, so show them you know your stuff!
✨Showcase Your Leadership Skills
Since this position involves leading teams and managing senior managers, be prepared to share specific examples of how you've developed and motivated your teams in the past. Highlight your experience in stakeholder management and how you've influenced decisions at an executive level.
✨Understand the Business Side
This role requires strong commercial acumen, so make sure you can talk about your experience with budgets, contracts, and service portfolios. Be ready to discuss how you've managed costs and investments in previous roles, as well as how you've demonstrated a strong return on investment for clients.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills during major incidents or crises. Think of examples where you've successfully navigated challenges and maintained high service levels. This will show your potential employer that you're ready to handle the pressures of the role.