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- Tasks: Lead high-level projects and improve internal processes for a growing IT solution provider.
- Company: Join a multi-million pound IT Solution Provider making waves in the industry.
- Benefits: Enjoy hybrid work options and the chance to shape your career path.
- Why this job: Make a real impact and pave your way to becoming Operations Director.
- Qualifications: Experience in IT operations and project management is essential; MSP background is a plus.
- Other info: This role offers authority and ownership in a fast-paced environment.
The predicted salary is between 39000 - 52000 £ per year.
Technical Operations Manager/ Project Manager – Southampton - £45,000 - £60,000 – Hybrid (1 day/wfh)
Do you want to join a multi-million pound, rapidly growing IT Solution Provider and make a genuine impact on driving their change, structure and process through Operations? Do you want to get involved with high-level project management in which you can make a real impact? Do you want to make your stamp on an impressive IT Solution Provider, with a path to becoming the Operations Director?
You will be involved with both internal and external operations and will be heavily involved with the management of their high-level projects. You will be responsible for implementing new processes and structures into the team to ensure ongoing growth. This is a chance to walk in as THE change manager, making it your own and leading the way.
Experience needed:
- Improving internal and external processes and practices to ensure an exceptional support/project service is delivered
- IT Operations and Project management experience
- MSP background (not essential)
- Improving Incident, Problem & Change management across the firm
- Prince 2 (not necessary but ideal)
- Exceptional organisational skills
- Ensuring comprehensive measurement and reporting of KPIs.
Responsibilities:
- Responsibility for the decisions in and around technical offerings, services, innovation, automation and products that will most help the customer base
- Involved in leading and managing projects on a large scale across their various key clients
- Get involved with projects, strategy and vision
- Vendor Assessments - Reviewing group 3rd party partner contracts
- Providing leadership and resource alongside Director and Senior Techs
- Oversee all aspects of management process/workflows from evaluation to resolution.
- Implement structures in place.
This is perfect for an experienced individual who is looking for a little more authority and ownership within an established, fast growing Solution Provider. This is a very exciting opportunity and a genuine chance to put your stamp on an excelling IT solution provider and make a change… leading to becoming Operations Director.
IT Operations Manager / Project Manager (, , United Kingdom) employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Contact Detail:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager / Project Manager (, , United Kingdom)
✨Tip Number 1
Network with professionals in the IT operations and project management field. Attend industry events, webinars, or local meetups to connect with people who work in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Research the specific projects and initiatives that the company has undertaken recently. Understanding their current challenges and successes will allow you to tailor your discussions during interviews, showcasing how your skills can directly address their needs.
✨Tip Number 3
Prepare to discuss your experience with process improvement and change management. Be ready to share specific examples of how you've successfully implemented new processes in previous roles, as this is a key aspect of the job.
✨Tip Number 4
Familiarise yourself with the latest trends and technologies in IT operations and project management. Being knowledgeable about current tools and methodologies will demonstrate your commitment to staying ahead in the field and your readiness to lead change.
We think you need these skills to ace IT Operations Manager / Project Manager (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT operations and project management experience. Focus on specific achievements that demonstrate your ability to improve processes and manage high-level projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for driving change and your vision for the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in improving incident and change management.
Highlight Relevant Experience: In your application, emphasise any experience you have with vendor assessments and managing large-scale projects. Use concrete examples to illustrate your leadership capabilities and organisational skills.
Showcase Your Vision: Convey your understanding of the company's goals and how you can contribute to their growth. Discuss your ideas for implementing new processes and structures that could enhance their operations.
How to prepare for a job interview at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you implemented new processes or structures, and explain how these changes positively impacted the organisation.
✨Demonstrate Your Problem-Solving Abilities
Since the role involves improving incident, problem, and change management, come equipped with examples of challenges you've faced in past roles. Discuss how you approached these issues and the outcomes of your solutions.
✨Understand the Company’s Vision
Research the IT Solution Provider thoroughly. Understand their services, client base, and recent developments. This knowledge will allow you to align your answers with their goals and demonstrate your genuine interest in contributing to their success.
✨Prepare Questions for the Interviewers
Have insightful questions ready to ask about the company's operations and future projects. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career aspirations.
