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- Tasks: Join a dynamic team to test, fix, and repair Cisco & Meraki equipment.
- Company: Be part of an award-winning IT services company focused on logistics and RMA.
- Benefits: Enjoy career progression, mentorship, and a supportive team culture.
- Why this job: Gain hands-on experience with a clear path to management in a people-first environment.
- Qualifications: Must have Cisco & Meraki expertise and managerial skills; SC clearance eligibility required.
- Other info: Office-based role in Bracknell with impressive growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
My client is an impressive, forward-thinking, award-winning Cisco-focused IT services company with a heavy focus in the logistics and RMA world. This is an exciting pathway directly to a hands-on / managerial role within Cisco and Logistics.
Why?:
- Mentorship through to becoming a department manager within a couple of years
- Great opportunity for career progression in a supportive high-growth team environment
- Inviting “people first” culture
You will join an exciting Cisco Logistics team, and work alongside the department manager. He will mentor and guide you with his knowledge and expertise, and you will back fill and document your new knowledge. This is a hands-on, team leadership opportunity with a direct pathway to become the manager through succession when he leaves the company.
Key Skills required:
- Confident hands-on Cisco & Meraki expertise
- Managerial skills and experience
- Preferably RMA background e.g. testing, fixes, repairs, RMA experience
- Excellent communication skills
- Managerial team leadership skills (optimise your team around you)
This business has a clear direction of where they want to be, have the right individuals steering the ship and an impressive team leading the way. Impressive customers, great growth opportunity and a company who truly care.
Responsibilities:
- Carrying out proactive Cisco & Meraki tests, fixes and repairs - e.g. kit comes back - assist in testing routers, switches, access points. Does it work, replace power supply, test, put back into stock, or send external repair
- Achieving excellent customer satisfaction by delivering timely returns, dispatch, repair information and contract support for services provided by the company
- Using technical knowledge to manage support calls and support bid management.
- Allocation and dispatch of stock
- Ability to meet deadlines and maintain high standards even when under pressure.
- Engagement in projects requiring specific stock management, warranty and returns via the RMA process
- Manage, lead, optimise and get the most out of the team you’re leading.
- Document and manage processes and procedures to utilise information for team reports, to provide insightful and intelligent recommendations.
- Maintain high quality across the board
Please hit the button to Apply and/or email Harley.robertson@infraview.co.uk or call on 020 3004 8235 for further info.
Cisco & Meraki - Tests, Fixes & Repairs (, , United Kingdom) employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Contact Detail:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cisco & Meraki - Tests, Fixes & Repairs (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with Cisco and Meraki products. Understanding their functionalities and common issues will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the Cisco and logistics fields. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within the company.
✨Tip Number 3
Prepare for potential technical assessments by practising hands-on troubleshooting scenarios. This will help you showcase your practical skills and problem-solving abilities, which are crucial for this position.
✨Tip Number 4
Research the company culture and values. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who is not just qualified, but also a great fit for their team.
We think you need these skills to ace Cisco & Meraki - Tests, Fixes & Repairs (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Cisco and Meraki technologies. Include specific examples of tests, fixes, and repairs you've conducted, as well as any managerial roles you've held.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their focus on logistics and RMA processes, and highlight your ability to lead and optimise teams.
Showcase Relevant Skills: Clearly outline your technical skills related to Cisco and Meraki, as well as your managerial experience. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
✨Showcase Your Technical Expertise
Make sure to highlight your hands-on experience with Cisco and Meraki products during the interview. Be prepared to discuss specific tests, fixes, and repairs you've performed, as this role requires a confident understanding of these technologies.
✨Demonstrate Leadership Skills
Since this position involves team leadership, be ready to share examples of how you've successfully managed or optimised a team in the past. Discuss your approach to mentoring others and how you can contribute to a 'people first' culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios, especially related to RMA processes. Think about past experiences where you had to meet tight deadlines while maintaining high standards, and be ready to explain your thought process.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical information. This will help demonstrate your ability to manage support calls and provide insightful recommendations.
