InfraView is seeking a Group Service Desk Manager to own and shape the Service Desk for a growing MSP. Based mainly in Maidenhead with occasional Hemel Hempstead visits, you will lead ~17 staff, drive strategy, performance, and automation, and partner with leadership to scale the operation as the business grows.
You will not be hands-on, but you will influence technical teams, challenge processes, and deliver measurable improvements in SLAs and customer satisfaction.
#J-18808-Ljbffr
Group Service Desk Leader: MSP Growth & Transformation in Hemel Hempstead employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
InfraView is an exceptional employer that fosters a high-performance culture, encouraging collaboration and accountability among its teams. With a focus on employee growth, the company offers robust development opportunities and a hybrid working model that promotes work-life balance. Located in the UK, InfraView provides a dynamic environment where you can lead transformative initiatives and build strategic relationships with major cloud vendors, making it an ideal place for those seeking meaningful and rewarding careers in technology.
Contact Details:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen Recruitment Team
