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- Tasks: Provide top-notch support for M365 and Azure, managing incidents and requests.
- Company: Join a leading tech recruitment firm with a strong team culture.
- Benefits: Enjoy competitive pay and a supportive work environment.
- Why this job: Make a real difference in customer satisfaction while working with cutting-edge Microsoft technologies.
- Qualifications: Strong knowledge of M365 and Azure, plus experience in a support role.
- Other info: Office-based role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology recruitment firm is seeking a 2nd Line Support Engineer to join a well-established team in Berkshire. The ideal candidate will have exceptional knowledge of Microsoft technologies, particularly M365 and Azure, and proven experience in a support role within a managed service environment. This is an office-based position focusing on managing incidents and requests, ensuring customer satisfaction and service level agreements are met.
2nd Line Engineer – M365 & Azure Support (Office-Based) in England employer: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Contact Detail:
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Engineer – M365 & Azure Support (Office-Based) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with M365 and Azure. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common support scenarios. Think about how you would handle incidents and requests in a managed service environment. We want you to shine when discussing your problem-solving skills!
✨Tip Number 3
Showcase your passion for Microsoft technologies! During interviews, share any personal projects or experiences that highlight your expertise in M365 and Azure. It’s all about demonstrating your enthusiasm and knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace 2nd Line Engineer – M365 & Azure Support (Office-Based) in England
Some tips for your application 🫡
Show Off Your Tech Skills: Make sure to highlight your knowledge of Microsoft technologies, especially M365 and Azure. We want to see how your experience aligns with the role, so don’t hold back on showcasing your technical prowess!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in a 2nd Line Support Engineer.
Keep It Professional Yet Personal: While we appreciate professionalism, we also value personality! Let your unique voice shine through in your application. We want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands!
How to prepare for a job interview at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365 and Azure. Be prepared to discuss specific features, troubleshooting steps, and how you've used these technologies in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Support Experience
Prepare examples from your previous support roles where you successfully managed incidents and requests. Highlight how you ensured customer satisfaction and met service level agreements. Real-life scenarios will demonstrate your capability and problem-solving skills.
✨Practice Common Interview Questions
Anticipate questions related to technical issues you might face as a 2nd Line Engineer. Think about how you would handle specific incidents or customer complaints. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, company culture, or specific challenges they face in their support environment. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
