JOB FUNCTION/ PURPOSE:
The Operations Data Analyst is responsible for supporting the enterprise data management system (DMS) that provides operational data and regulatory reporting across Inframark operations. The role is responsible for maintenance of 100+ Hach WIMS facilities.
PRIMARY RESPONSIBILITIES
- Create, revise, or review WIMS variables, entry forms and reports according to permit requirements and process control monitoring for established facilities
- Lab Cal: create sample schedule according to permit requirements and/or monitoring plans, as well as associated triggers and exception reporting
- Process Control Reporting: assist managers in setting up control limits and developing reports with appropriate warnings and notifications
- Dashboards: assist managers in setting up dashboards allowing the user to easily access entry forms, reports and view key plant performance indicators; create dashboards incorporating data from multiple facilities
- New Project Implementation: collaborate with Regional/Project Managers in new WIMS buildouts; includes permit review, database setup, SCADA integration, creation of variables, dashboards, entry forms and regulatory reports
- Validation Process: assist with validation variables, entry forms and reports related to regulatory requirements for current and new projects
- Help Tickets: complete tickets submitted through Service Now, as assigned
- Provide training for current and new projects
- Assist with standardizing work processes, standards and SOPs to ensure accurate, efficient and consistent data capture in the field
- Assist with the development of process documents and workflows utilized by the WIMS Team
EDUCATION, EXPERIENCE AND SKILLS
Education / Experience: BS Degree and minimum 5 years related experience. Experience in the water/wastewater utilities sector and understanding of water and wastewater operations is required. Lab and/or operations experience is preferred, but not required.
Technical: Extensive experience in using WIMS for operational data management. Strong understanding of US EPA and State drinking water regulations for surface water and groundwater, NPDES permits, water/wastewater sampling requirements and laboratory analysis. Experience in developing and delivering training and associated documentation.
Communication: Communicates clearly, professionally, and concisely; verbally and in writing. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Seeks constructive feedback. Promotes a culture of diversity, respect, and accountability. Constructively challenges others through productive discussion.
Problem Solving & Quality: Understands and values the importance of accuracy in regulatory compliance reporting. Pays attention to detail. checks work for quality and understands how to document work. Capable of developing process flow documents. Skilled at troubleshooting complex problems. Escalates issues appropriately. Provides suggestions to improve quality & productivity.
Managing For Results: Works independently with minimal supervision. Follows all company policies & SOPs. Manages multiple tasks. Meets time commitments for completing projects and assignments. Demonstrates flexibility in workflow & scheduling.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development.
PHYSICAL DEMANDS
The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
(This position is remote and the candidate can be located anywhere in the USA)
TRAVEL
Periodic travel estimated at up to 25%
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Operations Data Analyst (Remote) in Horsham employer: Inframark
Inframark is an excellent employer that prioritises safety and teamwork, making it a rewarding place for Equipment Operators to thrive. With a strong commitment to employee growth, we offer ongoing training and development opportunities, ensuring our team members are well-equipped to excel in their roles. Located in a supportive work environment, we foster a culture of collaboration and respect, making every day on the job meaningful and impactful.
