At a Glance
- Tasks: Design intuitive digital experiences that solve real customer problems across web and mobile.
- Company: Join InfoTrack, a market leader in tech solutions for the conveyancing industry.
- Benefits: Competitive salary, performance bonuses, 25 days annual leave, and flexible working options.
- Other info: Collaborative environment with clear career progression and opportunities for continuous improvement.
- Why this job: Shape the future of legal services and impact millions of users with your designs.
- Qualifications: Experience in user-centred design and proficiency in modern design tools like Figma.
The predicted salary is between 55000 - 65000 £ per year.
Location: Leeds (Hybrid after probation)
Salary: Competitive salary, depending on your experience
Want to shape digital experiences that solve real customer problems? Enjoy turning customer insight into intuitive products and services that people love to use? Whether you're already an experienced UX Designer, Product Designer or Consumer Experience Designer, or you've developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity.
We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape the future of our consumer-facing platform, designing seamless experiences that help millions of users navigate some of life's most important journeys.
About InfoTrack: InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes. As our market share continues to grow, so does the demand for innovative digital experiences that simplify complex legal processes. That's why we're expanding our Product and Design teams to create intuitive, engaging and user-friendly experiences for consumers.
What you’ll be doing:
- Design intuitive, accessible digital experiences across web and mobile channels
- Create user flows, wireframes, prototypes and polished UI designs
- Turn complex requirements into simple, effective customer journeys
- Partner with Product and Engineering teams from discovery through delivery
- Identify and prioritise opportunities to improve the customer experience
- Design connected journeys across key customer touchpoints
- Balance customer, business and regulatory needs in design decisions
- Measure the impact of UX improvements through feedback and user behaviour
What we're looking for:
Essential:
- Experience designing digital products with a strong user-centred approach
- Proven ability to map and optimise end-to-end customer journeys
- Experience working within agile product and technology teams
- Portfolio demonstrating UX design, problem-solving and customer-focused outcomes
- Strong understanding of UX, interaction design and information architecture
- Proficiency in creating user flows, wireframes, prototypes and journey maps
- Experience with modern design tools, particularly Figma
- Knowledge of accessibility and inclusive design principles
- Ability to use customer insight and data to inform design decisions
- Strong communication and stakeholder management skills
- Collaborative, proactive and committed to continuous improvement
Desirable (but not essential):
- Experience designing consumer-facing digital products
- Exposure to SaaS, PropTech, FinTech or LegalTech environments
- Experience working across B2C and/or B2B2C customer journeys
- Familiarity with design systems and component libraries
Working Hours: Your working week will be 37.5 hours per week, typically 9:00am – 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Leeds office once probation is completed.
Salary and Progression: Competitive salary + performance-related bonus, aligned with your experience and impact. You’ll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression.
Benefits and Rewards: At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You’ll benefit from 25 days annual leave, plus...
UX Designer in Wakefield employer: Infotrack
InfoTrack is an exceptional employer that prioritises employee growth and a positive work culture, offering a competitive salary and performance-related bonuses. Located in Leeds, our hybrid working model allows for flexibility while you contribute to shaping innovative digital experiences that simplify complex legal processes. With a commitment to continuous improvement and collaboration, we provide ample opportunities for career development and a supportive environment where your contributions truly matter.
