At a Glance
- Tasks: Manage client relationships and help them maximise their use of our tech solutions.
- Company: Join InfoTrack, a leader in tech solutions for the conveyancing industry.
- Benefits: Enjoy competitive salary, hybrid work, private health insurance, and more perks.
- Other info: Dynamic team culture with regular social events and career progression opportunities.
- Why this job: Make a real impact by helping clients succeed while growing your accounts.
- Qualifications: 3+ years in Account Management or consultative sales, with strong communication skills.
The predicted salary is between 38250 - 46750 £ per year.
Location: Waterloo (Hybrid after probation)
Salary: Competitive base salary plus a healthy commission structure, giving you the opportunity to maximise your earnings.
Are you someone who enjoys building long-term client relationships? Enjoy helping customers get the very best from technology while growing your accounts? We're looking for an Account Manager who enjoys building relationships as much as delivering results. You'll work closely with a portfolio of clients, helping them succeed while growing your accounts through a consultative approach.
About InfoTrack
InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in‑class service to people buying and selling homes. As our customer base continues to grow, we're looking for an experienced Account Manager to strengthen client relationships, increase product adoption and identify new commercial opportunities across our existing customer base.
What you’ll be doing:
- Manage a portfolio of existing clients, acting as their primary point of contact.
- Build trusted, long-term relationships that encourage customer loyalty and retention.
- Identify opportunities to introduce additional InfoTrack products and services.
- Deliver product demonstrations and client training, both online and in person.
- Monitor customer usage and proactively identify opportunities for growth.
- Resolve client issues by working closely with internal teams across the business.
- Support the successful onboarding and rollout of new clients.
- Achieve and exceed commercial and account management targets through a consultative approach.
What we're looking for:
- 3+ years of experience selling technical SaaS solutions.
- Proven success in Account Management, Customer Success or a consultative sales role.
- A track record of consistently meeting or exceeding sales and account management KPIs.
- Experience delivering client training and product demonstrations.
- Excellent communication and relationship‑building skills.
- Comfortable analysing customer data to identify commercial opportunities.
- A proactive, accountable and customer‑focused approach.
Desirable (but not essential): Experience working within the legal or conveyancing sector.
Working Hours:
Your working week will be 37.5 hours per week, typically 9am – 5:30pm initially, with opportunities for hybrid working between home and our Waterloo office once you have passed probation.
Salary and Progression:
Competitive base salary plus a healthy commission structure, giving you the opportunity to maximise your earnings. You’ll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression.
Benefits and Rewards:
At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You’ll benefit from:
- 25 days annual leave, plus bank holidays.
- Hybrid working after probation.
- Private health insurance, including dental, optical and hearing cashback.
- Income protection (worth x4 your base salary for up to 5 years).
- Life assurance (worth x4 your base salary).
- 24/7 health advice line and access to virtual GP appointments.
- In‑house barista: enjoy freshly brewed drinks throughout the day.
- Office snacks, including fruit and refreshments.
- Regular team breakfasts and lunches.
- Recognition awards: £100 spot prizes for going above and beyond.
- “Work From Anywhere” weeks: work remotely from a location of your choice.
- Referral bonus: earn up to £2,000 for successful referrals.
- Birthday and work anniversary gifts.
- Regular social events including summer and Christmas parties, hikes, pub quizzes and more.
If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at careers@infotrack.co.uk.
Account Manager in Waterloo employer: InfoTrack UK
InfoTrack UK is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary and benefits such as private health insurance and generous annual leave, this hybrid role allows you to thrive while contributing to a market-leading provider that is transforming the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Waterloo
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at InfoTrack UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including InfoTrack UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Waterloo
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for InfoTrack UK:When writing your cover letter, make sure to tailor your message specifically for InfoTrack UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at InfoTrack UK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show InfoTrack UK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show InfoTrack UK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with InfoTrack UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
