At a Glance
- Tasks: Manage and grow client accounts while building strong relationships with key stakeholders.
- Company: Join InfoTrack, a leading tech provider in the conveyancing industry.
- Benefits: Enjoy flexible working, private health insurance, and 25 days annual leave.
- Other info: Dynamic team culture with regular social events and career progression opportunities.
- Why this job: Make a real impact in commercial account management with modern technology.
- Qualifications: 2-5 years in account management or SaaS sales with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Commercial Account Manager
Location
London, Waterloo (Hybrid after probation)
Salary
Competitive base salary depending on experience + commission structure
Do you enjoy building long-term client relationships?
Do you have 2-5 years of experience in account management, business development or Saa S sales?
Join Info Track as a
Commercial Account Manager and become a trusted partner to commercial real estate law firms, helping them make the most of our market-leading conveyancing and legal technology solutions.
We're looking for someone who can combine relationship management, commercial development and a consultative approach to help clients improve their workflows, increase product adoption and achieve better outcomes.
About Info Track
Info Track is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.
As our customer base continues to grow, so does the demand for dedicated commercial account management.
That's why we're strengthening our team to support commercial property teams, deepen client relationships and identify new opportunities across our existing accounts.
What you'll be doing
In this role, you will
- Manage and grow a portfolio of existing commercial accounts.
- Build trusted relationships with key stakeholders and decision-makers, including Partners, Heads of Commercial Property, Practice Managers, Operations Directors and senior fee earners.
- Identify opportunities to increase product adoption, generate additional revenue and support client retention.
- Conduct regular client meetings, business reviews and product demonstrations.
- Develop strategic account plans that help firms get greater value from Info Track products and services.
- Monitor client usage and proactively address issues to reduce churn and improve customer satisfaction.
- Collaborate with sales, customer success, product and support teams to deliver excellent customer outcomes.
- Maintain accurate customer records, sales pipelines and account activity using CRM systems.
- Gather customer feedback and provide market insights that help influence future product development.
What we're looking for
Essential
- 2-5 years of experience in account management, business development or Saa S sales.
- Strong commercial awareness with the ability to identify opportunities and negotiate effectively.
- A proven track record of meeting or exceeding sales, retention or revenue targets.
- Excellent communication, presentation and stakeholder management skills.
- The ability to understand customer needs and recommend value-added solutions.
- Strong problem-solving skills and a proactive approach to client management.
Desirable (but not essential)
- Experience working with law firms or within professional services.
- Knowledge of commercial conveyancing, commercial property transactions or legal technology.
- An understanding of property searches and Land Registry services.
- Experience using CRM systems such as Salesforce.
- Working Hours
- Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Waterloo office once probation is completed.
- Salary and Progression
- The salary for this role is competitive and will depend on your skills and experience, with a commission structure that gives you the opportunity to maximise your earnings.
- You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression.
Benefits and Rewards
At Info Track, we believe in rewarding our people and creating a positive workplace culture.
You'll benefit from
- 25 days annual leave, plus bank holidays
- Flexible working options, including hybrid working after probation
- Private health insurance, including dental, optical and hearing cashback
- 24/7 health advice line and access to virtual GP appointments
- In-house barista: enjoy freshly brewed drinks throughout the day
- Office snacks, including fruit and refreshments
- Regular team breakfasts and lunches
- “Work From Anywhere” weeks: work remotely from a location of your choice
- Birthday and work anniversary gifts
- Regular social events including summer and Christmas parties, hikes, pub quizzes and more
If you're looking to build your career in commercial account management while working with modern technology and a supportive team, we'd love to hear from you.
If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at careers@infotrack. co. uk.
Commercial Account Manager in London employer: InfoTrack UK
InfoTrack UK is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary and benefits such as private health insurance and generous annual leave, this hybrid role allows you to thrive while contributing to a market-leading provider that is transforming the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Account Manager at InfoTrack UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including InfoTrack UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for InfoTrack UK:When writing your cover letter, make sure to tailor your message specifically for InfoTrack UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at InfoTrack UK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show InfoTrack UK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show InfoTrack UK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with InfoTrack UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
