At a Glance
- Tasks: Analyse processes and translate requirements into ServiceNow user stories.
- Company: Join Infotel, a forward-thinking company in the tech space.
- Benefits: Enjoy flexible work options and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and development.
- Why this job: Make a real impact by optimising workflows and enhancing user experiences.
- Qualifications: Experience with ServiceNow and strong analytical skills are essential.
The predicted salary is between 63000 - 77000 £ per year.
Infotel is seeking a Service Now Business Analyst in the UK to bridge business stakeholders and technical teams.
You will analyse processes, refine requirements, and translate them into Service Now user stories and configurations across ITSM, CSM, and HRSD.
You will drive workflow optimisation while aligning with platform best practices, participating in gap analyses and creating end-user reports and training materials.
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ServiceNow Business Analyst — ITSM/HRSD, Flexible Work in Glasgow employer: Infotel-Uk
Infotel UK is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the manufacturing sector. With a strong focus on employee growth, we provide ample opportunities for professional development and training, ensuring our team members are equipped to excel in their roles. Located in a vibrant area, we also offer competitive benefits and a commitment to maintaining a healthy work-life balance, making us an attractive choice for those seeking meaningful and rewarding employment.
